Forums / Managing Customers and Orders / Extra CC order email what do I do with it

Extra CC order email what do I do with it

Locked

Views: 1,421

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
22 Feb 2010, 2:56 PM
#1
lilguppy avatar

lilguppy

New Zenner

Join Date:
Jan 2010
Posts:
96
Plugin Contributions:
0

Extra CC order email what do I do with it

I have a transaction that is still pending from a customer
I received their order and then I received a second email that says Please direct this email to the Accounting department so that it may be
filed along with the online order it relates to
and it has the middle of his card number.
Nothing is showing up in my paypal so I am confused on what I am supposed to do.

I am using paypal payments standard and express checkout or at least they are both green in my admin area. When someone purchased something they have the option of signing in to paypal or paying with their card on the paypal site without signing in.
Do I need to turn off CC offline processing in my admin area?

22 Feb 2010, 3:50 PM
#2
jdw1979 avatar

jdw1979

Zen Follower

Join Date:
Jun 2009
Location:
NC
Posts:
174
Plugin Contributions:
0

Re: Extra CC order email what do I do with it

Yes, turn off offline processing in the admin. Make sure your Paypal option(s) are configured correctly.

Johnathan D. Walker
Wilburn Medical USA

22 Feb 2010, 6:19 PM
#3
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Extra CC order email what do I do with it

  1. Don't just "turn off" the offline-processing module. Click REMOVE so that it doesn't fire at all. You can't use it unless you have a swipe terminal of your own. And, really should never use it at all, for security reasons.

  2. You DO NOT need to have BOTH "standard" and "express checkout" installed at the same time. Pick one or the other. Click REMOVE on the one you choose to remove. I recommend REMOVING "Website Payments Standard", and just using Express Checkout.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.