New Zenner
- Join Date:
- Feb 2010
- Location:
- Costa Rica
- Posts:
- 4
- Plugin Contributions:
- 0
Please verify your credit card number and try again
Hello people,
We recently move our website to server & install a new SSL certificated.
Everything is working fine but the problem begins when someone try to buys something on the website. Once you click on “Checkout” and put your Customer, delivery and billing information & try to pay using a credit card, it shows a message reading something like:
Please verify your credit card number and try again.
It doesn’t matter the credit card type, it´s only showing that message. So, I contact my merchant account and they verified they are receiving all the data except for the credit card number!!! So, they can´t process the order.
Question: is this something wrong on the shopping cart form? Where can I go over and check it out? :dontgetit
Thanks in advanced.
