Can't log into admin panel

Hi...I have not been to my admin panel in a few days...today I tried to get in...and it will not take my information.

I know it is correct because it is the same I use on all my zen carts.

Also the email addy I put in to have it reset, states it is not correct.

Is there a way I can find out what is going on?

Thanks so much,
Robin

Try #2 here:

https://www.zen-cart.com/tutorials/index.php?article=2

It's possible you've been hacked, so check your site when you gat in.

Thanks, will give it a try. If I have been hacked, does this mean I have to build my site over again? And no, I did not save my site. Def a lesson learned.

Thanks,
Robin

I am into the php admin....pasted this:

DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

But what does this mean below??

If you are using a prefix for your database tables, you'll naturally need to add that prefix to the table name above.
ie. "... FROM/INTO prefix_admin ...".

In phpAdmin if you look at the left-hand side you will see the names of your Tables. Look to see if the names start with 'zen_' for example; as that would be the prefix.

Whatever the prefix is would need to be added.

DELETE FROM zen_admin WHERE admin_name = 'Admin';
INSERT INTO zen_admin (...

Also you can visually see what Admin names are in your Zen Cart so check to make sure if there are ones that shouldn't be there.

Don't mean to be a pain. I inserted the following and it stated it was run successful.

DELETE FROM zen_admin WHERE admin_name = 'Admin';# MySQL returned an empty result set (i.e. zero rows).
INSERT INTO zen_admin( admin_name, admin_email, admin_pass, admin_level )
VALUES (
'Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1
);# 1 row(s) affected.

I went to my admin panel to enter:
Admin
admin

But it will not let me use an uppcase A..it changes it to lowercase.

Do you think I have been hacked? If so, what do I need to do?

Thanks for all the help.
Robin

Have you tried a different Browser?

Also, in phpMyAdmin does it show the "Admin" login as using a capital "A"? In other words, if you login using lower case do you get an error msg.?

Using a different browser worked! Wow...thank you soooo much. :clap:Time to back up and change my passcode.

You guys rock.

Hugz
Robin