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Need to delete Unknown Box above Information sidebox! Please Help!

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1 Mar 2010, 11:58 AM
#1
charity04 avatar

charity04

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Need to delete Unknown Box above Information sidebox! Please Help!

hello everyone! I have this problem that this unknown box above my INFORMATION sidebox cannot be deleted. Well i should say that i don't know where to find it and delete it.:frusty: It looks really awful. I can see this unknown box using safari and IE however i couldn't see this unknown box when using this firefox mozilla. I have searched everywhere but still couldn't find solution to my problem. Anyone who knows something about this? Please guide me through!

many thanks in advance to you!!:smile:

1 Mar 2010, 12:02 PM
#2
charity04 avatar

charity04

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Re: Need to delete Unknown Box above Information sidebox! Please Help!

This is the link for my website I forgot to post but here it is

http://www.ocfashionlover.com/store

thanks thanks:smile:

1 Mar 2010, 12:13 PM
#3
stevesh avatar

stevesh

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Re: Need to delete Unknown Box above Information sidebox! Please Help!

For some reason, your template designer has added a bunch of table elements to the sidebox areas.

I think that's supposed to be the Information box header image - the code is looking for this image:

includes/templates/jewelry_store/images/information.jpg

You might see if it's there, and if not, maybe it ended up in the wrong folder.

You might also try adding this to your stylesheet:

#informationHeading {display:none;}

1 Mar 2010, 12:24 PM
#4
charity04 avatar

charity04

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Re: Need to delete Unknown Box above Information sidebox! Please Help!

Hi Stevesh! Thanks for your quick response! I did what you told me but it's still showing. I have added the code to my stylesheet. But it's still there. :(

Any other suggestions?
thanks so much