Forgotten Password, doesnt send a temp password.

Hi There,

Seem to be having an issue with the forgotten password.
The link to the page works, it asks for the email and does send the actual email.

The problem is, is that the password is not being sent, here is the body of the email that we receive.

EMAIL_PASSWORD_REMINDER_BODY
This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
[email protected]
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.

Can someone make any suggestions, as the customer cannot login, and I cannot find a simple solution to reset customers passwords.

Thank you,

Arthur

Try #2 here first:

https://www.zen-cart.com/tutorials/index.php?article=2

Once you're in, it sounds like one of your define pages is corrupt or missing.

(That's defined in includes/languages/english/password_forgotten.php )

Thanks Steve,

The problem was the password_forgotten.php was missing some pieces, as soon as I copied a backup copy it sent a temporary password to my email.

Thank you very much for your help.

stevesh:

Try #2 here first:

https://www.zen-cart.com/tutorials/index.php?article=2

Once you're in, it sounds like one of your define pages is corrupt or missing.

(That's defined in includes/languages/english/password_forgotten.php )