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My site has disappeared!!!!

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12 Mar 2010, 7:33 PM
#1
celestial_toymaker avatar

celestial_toymaker

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My site has disappeared!!!!

Sometime in the past 24 hours my site has just disappeared.

Here's the site: https://www.celestialtoystore.com

All I'm getting now is a blank page. I can't even access the Zen Cart control panel

My host tells me that the site is resolving properly but it may be a script problem on index.php.

I have not altered the script or touched it. Have I been hacked?

I'm using a modified 'End of Summer' template and it appears that other sites based on this template might also have gone skew whiff. When I log in using Filezilla, all the files appear to be there ok.

Any idea how I can get back up and running????

12 Mar 2010, 8:20 PM
#2
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twaddle

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Re: My site has disappeared!!!!

I'm not 100% sure on this, but seeing as no-one else has replied yet, perhaps going into Filezilla and renaming the End of Summer template folder to something else (endofsummer.orig for example) should tell you if the template is at fault and should I think allow you back into your site

12 Mar 2010, 8:21 PM
#3
twaddle avatar

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Re: My site has disappeared!!!!

Erm, I just tried your site and it's working fine... http://celestialtoystore.com/catalog/ aside from the image in the centre column breaking up the page

12 Mar 2010, 8:28 PM
#4
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celestial_toymaker

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Re: My site has disappeared!!!!

Wow, how did that happen?

Ok, forget the original question. Nothing to see here.

(I feel like a right ######## now :-))

12 Mar 2010, 8:31 PM
#5
twaddle avatar

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Re: My site has disappeared!!!!

Must have been my divine intervention LOL, or else an error on your server and they now resolved it

One thing I learnt a long time ago is never trust your hosting support - they ALL lie :blush:

12 Mar 2010, 9:00 PM
#6
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celestial_toymaker

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Re: My site has disappeared!!!!

It was caused by a Php upgrade. They reverted back to 5.2 and it's all good.

12 Mar 2010, 9:06 PM
#7
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Re: My site has disappeared!!!!

Celestial Toymaker:

My host tells me that the site is resolving properly but it may be a script problem on index.php
Twaddle:

One thing I learnt a long time ago is never trust your hosting support - they ALL lie :blush:
:clap::clap::clap: