Changes to layout boxes are not updating. Why?

23 Mar 2010, 2:23 AM

#1

ashleyquick

New Zenner

Join Date:: Mar 2010
Posts:: 2
Plugin Contributions:: 0

Changes to layout boxes are not updating. Why?

I'm using the latest version with no addons and no customizations. The site is hosting on HostGator.

Why are the changes not being reflected?

23 Mar 2010, 4:17 AM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Changes to layout boxes are not updating. Why?

Why are the changes not being reflected?
Please elaborate on what changes, and how you are attempting to do them - in detail

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23 Mar 2010, 4:43 AM

#3

ashleyquick

New Zenner

Join Date:: Mar 2010
Posts:: 2
Plugin Contributions:: 0

Re: Changes to layout boxes are not updating. Why?

I click the green e icon to edit any of the layout boxes and then click the grey edit button. When I toggle the on/off LEFT/RIGHT COLUMN
Status and choose "Update" nothing is happening. Incidentally, there isn't a confirmation or error message.

23 Mar 2010, 9:12 AM

#4

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Changes to layout boxes are not updating. Why?

Have you installed the security patches? Admin changes that don't 'take' is one possible symptom of security patch files being uploaded to the cart folders rather than the admin folders, where they belong.

If that isn't it, try re-uploading the admin folder and all its contents.