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Order Update email doesn't display links properly

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24 Mar 2010, 12:44 PM
#1
engine411 avatar

engine411

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Order Update email doesn't display links properly

Zen 1.3.8a, with Super Orders, Super Tracker, Ty Package Tracker, Info-At-A-Glance, and other mods too numerous to mention here.

The email to customers titled Order Update does not display links correctly. It displays the URLs for the invoice and the tracking number, but only in plain text; no clickable link.

Also, the email is missing grammar: "Your order status is Shipped" is displayed with no period after the sentence.

Any suggestions?
Here is text from a recent Order Update email:

Order Update
A L KAUFFMAN & SONS CO

Order Number: ######

Detailed Invoice: https://kauffmansfruitfarm.com/index.php?main_page=account_history_info&orderblahblah
Date Ordered: Saturday 20 March, 2010

You can track your packages by clicking the link below. http://www.fedex.com/Tracking?action=track&blahblahblah

Your order status is Shipped Please reply to this email if you have any questions.

24 Mar 2010, 1:15 PM
#2
drbyte avatar

drbyte

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Re: Order Update email doesn't display links properly

engine411:

The email to customers titled Order Update does not display links correctly. It displays the URLs for the invoice and the tracking number, but only in plain text; no clickable link.
That's entirely a function of your email program and how it treats URL links when showing you plain-text email messages.
You'll notice that when you posted the email content above, that the links were made clickable. Your email program can do the same if you haven't turned that option off.

Plain-text emails CANNOT force a link to be shown as clickable. That's just the way plain-text works: it's just text.

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24 Mar 2010, 4:41 PM
#3
engine411 avatar

engine411

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Re: Order Update email doesn't display links properly

Ok, got that, thanks.
When I change my Message View to Plain Text, then the links show, and the comment "Your order status is Shipped" is on a separate text line, so it looks a lot better. I guess I'll call it good enough.