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Search tool not working

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25 Mar 2010, 12:25 AM
#1
newbie_veesmith avatar

newbie_veesmith

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Search tool not working

Hi there,
I can't figure out the search tool and what I'm missing.

My site is https://www.merchantsofvino.com/winestore

If I do a search for white, I get reds thrown in the results. If I search for Chardonnay it says it isn't there, even though Chardonnay is in the title and description of at least 1 wine.

Can anyone tell me what is missing coz I'm just completely flummuxed and it's driving me nuts!!

25 Mar 2010, 1:03 AM
#2
ajeh avatar

ajeh

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Re: Search tool not working

<meta name="keywords" content="Bordeaux Rouge 2006 (£8.99 per bottle) White Rose Red Pink Sparkling Sparkling Sweet Sherry wines, red wines, responsible drinking, drink aware, white wines, red wines, rose wines, online shopping" />

You have white in your keywords ... is that a manual keyword on:
Bordeaux Rouge 2006 (£8.99 per bottle)

Linda McGrath
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25 Mar 2010, 10:56 AM
#3
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newbie_veesmith

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Re: Search tool not working

aha! Thank you! Can you tell me how I edit key words for individual products?

25 Mar 2010, 1:40 PM
#4
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Re: Search tool not working

I found where I can add meta-tags. Is it better to remove those tags? I tried putting in Chardonnay in all 3 fields, and then did a search for Chardonnay, but it still didn't find it?

25 Mar 2010, 2:08 PM
#5
ajeh avatar

ajeh

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Re: Search tool not working

On the right side of the Product listing in your admin you will see the biohazard icon ...

If it is black, you do NOT have a custom meta tag set ...

If it is orange, then you DO have a custom meta tag set ...

Linda McGrath
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26 Mar 2010, 1:15 PM
#6
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Re: Search tool not working

thank you this is really helpful to me.

I still can't find (or remember) where I put those tags you identified, namely: White Rose Red Pink Sparkling Sparkling Sweet Sherry wines, red wines, responsible drinking, drink aware, white wines, red wines, rose wines, online shopping?

is there some global place I might have been able to enter them?

26 Mar 2010, 1:39 PM
#7
ajeh avatar

ajeh

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Re: Search tool not working

I don't know if you put them there ... I am suggesting that this could be a reason why the red wine is coming up on the white ...

Go to your Catalog ... Categories/Products and find this product (products_id=53):
Bordeaux Rouge 2006 (£8.99 per bottle)

Do you see on the right side panel the black or orange biohazard symbol on this product?

Linda McGrath
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27 Mar 2010, 12:34 AM
#8
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Re: Search tool not working

Thanks Ajeh for sticking with me
The biohazard icon is black. I've been through all the products and categories and they are all black. Is there somewhere else I could have put these keywords in? I do vaguely remember typing them in when I first was setting up and very much feeling my way around and not realising the implications..... but can I remember where :unsure:

27 Mar 2010, 1:14 AM
#9
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Re: Search tool not working

OK, I think I've rediscovered the file where I added keywords. it was includes/templates/template_default/common/html_header.php
I've now taken out white and red.

I think I've also discovered why a search on white throws up a red, it's because "red" appears in the description.

However if I search for a wine by wine name, it says it's not there. For example there are 2 wines with Chardonnay in the description one of which is titled Chardonnay, yet when I search for Chardonnay, it doesn't find them.

Any further suggestions?

27 Mar 2010, 3:31 AM
#10
ajeh avatar

ajeh

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Re: Search tool not working

Switch to the Classic Template ... does the search work?

I can find:
hard

but not:
chard

Linda McGrath
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27 Mar 2010, 3:32 PM
#11
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Re: Search tool not working

I tried switching to classic template and same results to the search.
In fact, if I drop the first letter of any of the wine names, (e.g. erlot) it finds it, as soon as I put the first letter in (e.g. merlot) , no results. But it will find other words in the description, like fruit, blackberry, mint, etc I just don't get it:no:

Any other ideas?

29 Mar 2010, 11:06 PM
#12
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Re: Search tool not working

In the end I've had to abandon the search tool and just use categories as the searching facility for now. But I am still interested in getting it fixed, so any suggestions still please.