How can I prevent the customer from seeing admin comments about them or their order?

I know when you uncheck the "Notify customer" the customer dont get any emails.

I have created a test customer and because of the updates and notes i need to write sometimes in the comment about the customer (what has been done etc), sometimes i dont want to inform the customer about this.

Unchecking the "Notify customer" dont send email to him, but the comments are however posted.

How can i do it that whenever i uncheck the "notify customer" the comments are not posted on his order and that he also dont get mail?

navido:

I know when you uncheck the "Notify customer" the customer dont get any emails.

I have created a test customer and because of the updates and notes i need to write sometimes in the comment about the customer (what has been done etc), sometimes i dont want to inform the customer about this.

Unchecking the "Notify customer" dont send email to him, but the comments are however posted.

How can i do it that whenever i uncheck the "notify customer" the comments are not posted on his order and that he also dont get mail?

I'll avoid your question with a piece of advice.
Never ever use the comment field (or similar) to store information that you don't want a customer to see. If you don't want them to see it, simply don't store it.

Comments such as "what a sucker" stored in a database will eventually reach the wrong hands, usually at the most inappropriate time too.

I can appreciate the desire/need for a non visible comments field, but do be careful what you use it for.

Cheers
Rod

RodG:

I'll avoid your question with a piece of advice.
Never ever use the comment field (or similar) to store information that you don't want a customer to see. If you don't want them to see it, simply don't store it.

Comments such as "what a sucker" stored in a database will eventually reach the wrong hands, usually at the most inappropriate time too.

I can appreciate the desire/need for a non visible comments field, but do be careful what you use it for.

Cheers
Rod

Hi Rod

Thanks for your great advice. I appreciate you giving me this tip and that you care. :yes:

The comments such as "What a looser" or others who are of negativ character will never be stored in my database. This has something to do with my respect over the customers i have. Beside: Having a negative tone will just make myself more irritating..having a negative tone will give me nothing but frustration.

The comments which i am needed to store in the comment field are for example trackin number for the package, what has been done for this customer(have i sent email to him, called him, given him invoice) and other information.

So are there anyone who knows a fix for this? I also have admin notes, but i find this tool very heavy compared to the comment field.

:mellow:

Did you peek at the add on for this in the Free Software Add Ons?
http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=688

I think that may do what you are attempting to make private admin comments on the order ...

Ajeh:

Did you peek at the add on for this in the Free Software Add Ons?
http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=688

I think that may do what you are attempting to make private admin comments on the order ...
Hi Ajeh I installed the add on admin notes but I don't know where it is suppose to show up. Either I don't know where to look or I am losing my mind....lol

I don't use it myself ... I just found it for you ... :cool:

You might peek and see if there isn't a help thread on it in the Contributions forum ...

countrycharm:

Hi Ajeh I installed the add on admin notes but I don't know where it is suppose to show up. Either I don't know where to look or I am losing my mind....lol
I seem to have found it in tracking thank you.

Ajeh:

I don't use it myself ... I just found it for you ... :cool:

You might peek and see if there isn't a help thread on it in the Contributions forum ...

Solution: http://www.zen-cart.com/forum/showthread.php?t=46868