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sudden problem with Nochex

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28 Mar 2010, 8:47 AM
#1
kezan98 avatar

kezan98

Zen Follower

Join Date:
Nov 2007
Location:
UK
Posts:
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sudden problem with Nochex

I've been using nochex for years without a problem but I've had an order this morning but it's not reflected on the admin, received an email from nochex and the money's there in my account.

I've run a few transactions through and none show up.

I did install paypal express over the last few days and I'm not sure if this is causing a problem.

The order number my checkout sucess page is 513 while the latest paypal order is 514.

I have 3 debugging emails

APC Session Query: SELECT *
FROM nochex_sessions
WHERE session_id = '34ec2ef6177c3acce6675ca21da08a36'

$session_stuff = Array
(
[0] => zenid
[1] => 34ec2ef6177c3acce6675ca21da08a36
)

APC INFO - RESPONSE
HTTP/1.1 200 OK
Connection: close
Transfer-Encoding: chunked
Expires: -1
Date: Sun, 28 Mar 2010 08:40:13 GMT
Content-Type: text/html
Server: Microsoft-IIS/6.0
Cache-Control: no-store
Pragma: nocache


9
AUTHORISE
1
D
0

APC INFO - POST VARS
transaction_id=1881256
&transaction_date=28%2F03%2F2010+09%3A37%3A35
&order_id=
&amount=8.7000
&from_email=salesxxxxxxxx.co.uk
&to_email=salesxxxxxxxxxx.co.uk
&security_key=c3496c08c06947dbbf4008232b0659e3
&status=live
&custom=zenid%3D34ec2ef6177c3acce6675ca21da08a36
(I've xxxx out the email address)

any help would be greatly appreciated as I'm not sure how to fix this without removing nochex.

Thanks

28 Mar 2010, 6:39 PM
#2
misssaucy avatar

misssaucy

New Zenner

Join Date:
Nov 2009
Posts:
5
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0

Re: sudden problem with Nochex

Hi Ive got exactly the same problem, the funds in paypal and no orders in zen cart?

6 Apr 2010, 11:22 AM
#3
nochex_ltd avatar

nochex_ltd

New Zenner

Join Date:
Mar 2010
Posts:
3
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0

Re: sudden problem with Nochex

misssaucy:

Hi Ive got exactly the same problem, the funds in paypal and no orders in zen cart?

Hi,

If you are still experiencing problems - you may like to look at this other ZenCart thread regarding the problem. (It also lists the fix you may need). The issue was resolved last week.

http://www.zen-cart.com/forum/showthread.php?t=147513&highlight=nochex

I hope that helps, if you are still having problems - please contact your account manager.

Many thanks

The Nochex Team