2 questions

I download the about us contribution and created a help file. I want to add some links to it that will be other pages. I do not want them to be design pages, so where would I put them.

Also I keep trying to find our how to show a customer just their order status, kind of like you do on amazon.

Thank you
LadyDee

deemurphy:

I download the about us contribution and created a help file. I want to add some links to it that will be other pages. I do not want them to be design pages, so where would I put them.

When are these links to go? to other pages that already exist in the cart? If thats so visit these pages and grab the URL and add a href link or create a button to link to the page.

If you wish to link to new pages that don't exist then check out EZpages:

You can red up here: https://www.zen-cart.com/tutorials/index.php?category=17

As for Amazon order status.

There is no real time status for the customer other than what you send them via email. Ie that the order is in transit.

Example. When you view an order it is set to a status.

By default their is Pending, Processing, Delivered, Updated.
You can create your own.

You can click on an order and edit the status to any of the above or your own if you create one.

Then you can add some text and reply to the customer. IN the order it will state what the status you have the order in to them.

Thank you the first question was answered totally and I will use this information for sure.

One the second I understand what you said, but still would like to know how to show the customer what status I currently have their order so I can cut down on phone calls.

Thank you
LadyDee

Hi there,

Pasted from another post:

'Customers will not see an Order Information and Status History section until/after an order has been placed. After an order has been placed, a section titled Previous Orders appears under My Account. Clicking the "view" button for an individual order shows Order Information and Status History information.'

I guess what you could do is create your own order status names applicable to your business if the current ones are not suitable.

Then in your automatic response email after a purchase I would edit/add some text saying they can check the order status by logging into their account and viewing.. etc.. etc..