The payment is not coming through

7 Apr 2010, 7:47 AM

New Zenner

Join Date:: Mar 2010
Location:: Newyork
Posts:: 3
Plugin Contributions:: 0

The payment is not coming through

Hi, everyone, nicing meeting you guys. I am using paypal. All seems good. But when the customer pays with credit card, it shows "pending", and the money is not coming through to the paypal account. Can anybody tell me is this normal or not?
Will the money eventually come through?

Thanks

My website is: https://www.the-discount-king.com

I will give special discount for anybody from this forum.:smile:

7 Apr 2010, 5:07 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: The payment is not coming through

That "pending" order is most likely NOT paid by PayPal at all, because you've got the wrong modules enabled.

Go to Admin->modules->Payment. Click on "Credit Card - Offline Processing", and click "Remove", since you're not actually intending to collect credit card numbers for processing by hand.
If you're using "PayPal Website Payments Standard", click Remove on it as well, and install the Express Checkout module instead. Setup instructions here: https://www.zen-cart.com/getpaypal

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