Viewing 'users shopping cart' within 'Who's Online'

Just a quick question - Should I be able to see a 'users shopping cart' within my 'who's online' page? - only asking, as I've noticed a few references to this feature within a few posts.

I've never seen this on my 'who's online' page (logged in customers or visitors with 'green' carts )- so not sure if this is something that I have to turn on?

Many thanks :smile:

If you store your sessions in the database, then you should be able to see it ...

There are instances where it still won't work and some customization of the whos_online.php might be required ...

Hi Ajeh & thanks for your reply :smile:
I know next to nothing about 'sessions'.
According to my admin ==> configuration ==> sessions info, sessions 'directory' is /clientdata/clients/p/a/'my site' /www/cache

So - that's not going to a database, rather a directory?:huh:

There are instances where it still won't work and some customization of the whos_online.php might be required ...If it doesn't always work - what would one have to do to make it show up?

Thank you so much for your help (and I love your very cool new Easter hat:yes:)

peek inside your two configure.php files for where the sessions are stored ...

my includes/configure.php = define('STORE_SESSIONS', 'db');

my admin/includes/configure.php = define('STORE_SESSIONS', '');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

hmmm - should they be the same?

You need them both to be stored to the database ...

Ok - thank you - so do you think this would this would have been a set up error from the beginning, or would there be any reason for these config file storage notations to be different?

Also, will I have to amend anything in the admin ==> configuration ==> sessions info, sessions 'directory'?

You are not using a sessions directory if stored in the database ...

Did you try a clean hit to your site and adding to the cart to see if you see the cart in your admin?

Ajeh, you are an angel! :clap:
It works! It works! Great feature - thank you so very very much for your valuable time & help :hug:

You have made my day

You are most welcome ... thanks for the update that this is working for you ... :smile: