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Blank Page after payment info. Help!!

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8 Apr 2010, 4:22 PM
#1
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infowire

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Blank Page after payment info. Help!!

We did a sample order and after you type in your address and payment info and stuff it it takes you to a blank web page.

https://www.site.com/index.php?main_page=checkout_shipping <----- turns out blank

What could be the problem ?

8 Apr 2010, 4:33 PM
#2
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schoolboy

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Re: Blank Page after payment info. Help!!

Generally caused by a faulty php file. Sometimes, files get corrupted during the initial FTP process, (or other reasons).

https://www.zen-cart.com/tutorials/index.php?article=82

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8 Apr 2010, 4:59 PM
#3
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infowire

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Re: Blank Page after payment info. Help!!

not sure which file to re-upload ? I just restored this from a c panel backup....

8 Apr 2010, 5:15 PM
#4
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Re: Blank Page after payment info. Help!!

As pointed out in the tutorial, load the debugging utility and that will indicate the faulty file(s).

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8 Apr 2010, 5:52 PM
#5
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Re: Blank Page after payment info. Help!!

worked like a charm... but i got this:

[08-Apr-2010 13:50:49] PHP Fatal error: Call to undefined function curl_init() in public_html/includes/modules/shipping/fedexground.php on line 328

maybe curl is not installed ? ill check that

8 Apr 2010, 5:56 PM
#6
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Re: Blank Page after payment info. Help!!

Who is your webhost? Cheap and Nasty webhosts often don't have cURL enabled.

If you can enable it using php.ini then good luck... otherwise change hosts to a more reliable one.

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8 Apr 2010, 7:09 PM
#7
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infowire

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Re: Blank Page after payment info. Help!!

i have a dedicated server so i just had to recompile Apache =P