Forums / Built-in Shipping and Payment Modules / Sorry, we are not accepting payments from your region at this time.

Sorry, we are not accepting payments from your region at this time.

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Started by sgtpepper on 14 Apr 2010, 12:39 AM · Views: 971

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14 Apr 2010, 12:39 AM
#1
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sgtpepper

New Zenner

Join Date:
Jan 2008
Posts:
15
Plugin Contributions:
0

Sorry, we are not accepting payments from your region at this time.

Customer's are reporting having received the error: "Sorry, we are not accepting payments from your region at this time." on this product and other products however some customers are able to process their orders without a hitch.

The most unfortunate issue is that I am never able to recreate the issues these customers are experiencing. I've changed my user accounts to their to match where they're located, browser, etc, and still I never receive any errors.

Product Details: (as linked to above)
Tax Class: none
Product Price (Net): 29.9500
Product Price (Gross): 29.95
"Yes, Skip Shipping Address"
"Yes, Always Free Shipping"
Products Weight: 0

Payment modules enabled:
Authorize.net (AIM) (Payment zone: none), freecharger

Shipping modules enabled:
USPS (Shipping Zone: none), freeshipper

Zen version: 1.3.8

I've searched the forums far and wide and attempted any fixes for relatively close issues, however it seems normally that issues occur with free item vs payment, or free shipping vs shipping, however this item has a cost value and does not require a shipping address yet the issue lies in the payment acceptance.

Any suggestions or thoughts are most appreciated!