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[Not a Bug] problem with creating account on 139

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20 Apr 2010, 2:57 PM
#1
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[Not a Bug] problem with creating account on 139

Did not know where to post this, so i posted it here.

just downloaded and installed the 1.3.9a...

all went well with the install...

I went to create a few test customer accounts but when i do so and click submit, the account creation page just refreshes emptying all the data fields.

While the account is created successfully I do not get taken to the Your Account Has Been Created! page. this worked in139BETA.

So the customer has no notification of account creation success, but rather thinks nothing has happened...
nor is the customer then 'loged in'

please advise...

20 Apr 2010, 3:01 PM
#2
drbyte avatar

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Re: [Not a Bug] problem with creating account on 139

Are there any myDebug errorlogs in your /cache/ folder?

Is it reproducable in another fresh 1.3.9 install? (I can't recreate it here.)

Shane78:

this worked in139BETA.
Strangely, nothing related to create-account was changed during the beta or prior to release.

20 Apr 2010, 3:06 PM
#3
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Re: [Not a Bug] problem with creating account on 139

hi,

the only things in my cache folder is a session log, install log and a index.php file...

Im at work at the moment and as always customers are calling at the most annoying time... LOL

do you want me to

a) delete the cart and do a freash install
b) private message you the URL and you can play
c) do (a) and then (b) if same problem occurs

Cheers
M

20 Apr 2010, 3:11 PM
#4
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Re: [Not a Bug] problem with creating account on 139

Shane78:

I went to create a few test customer accounts but when i do so and click submit, the account creation page just refreshes emptying all the data fields.

I can't recreate this problem with my system(s) either. One was a new install, the other was an upgrade.

Is your server Windows based or Linux based? (It may or may not be relevant).

Cheers
Rod

20 Apr 2010, 3:15 PM
#5
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Re: [Not a Bug] problem with creating account on 139

linux based... its probs something on my end.. a bad install or something..

Just downloading another 139a copy and setting up a 2nd test site on the same server, and will try again... and if that works then try on the 1st test site.. then if that works, i will say sorry and quietly sneak off..

20 Apr 2010, 3:26 PM
#6
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Re: [Not a Bug] problem with creating account on 139

If your 2nd site works, then I'd be interested in hearing the results of running WinMerge against what did get onto the server for the 1st site that wasn't working.

20 Apr 2010, 3:30 PM
#7
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Re: [Not a Bug] problem with creating account on 139

no problem....

all 1766 files ? :cry:

lol, is there a way to do a winmerge of all files in a folder at once? or which files should i compare?

20 Apr 2010, 3:42 PM
#8
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Re: [Not a Bug] problem with creating account on 139

right cough, the 2nd site works... LOL

which files do you want me to winmerge from site 1 ?

also just noticed that on site one, even tho the account is created, the fake customer account doesnt get an email either... as site two just sent me an email saying welcome new customer etc... (same email address on both sites)

20 Apr 2010, 3:46 PM
#9
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Re: [Not a Bug] problem with creating account on 139

Shane78:

no problem....

all 1766 files ? :cry:

lol, is there a way to do a winmerge of all files in a folder at once? or which files should i compare?

With WinMerge, you just drag-and-drop the folders (on your PC) you want to compare, and it whips through thousands of files in seconds.

20 Apr 2010, 3:47 PM
#10
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Re: [Not a Bug] problem with creating account on 139

Shane78:

right cough, the 2nd site works... LOL

which files do you want me to winmerge from site 1 ?
Since you were only talking about storefront issues, just the /includes/ folder will suffice in this case.

20 Apr 2010, 3:49 PM
#11
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Re: [Not a Bug] problem with creating account on 139

just read your post... internets being slow...

will do this and report back asap

20 Apr 2010, 4:10 PM
#12
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Re: [Not a Bug] problem with creating account on 139

if i had know of that trick when i was testing mods id have got through a lot more... haha, how :frusty:
always learning!!!!!

anyway, the only file that is different is the configure.php file, but looking closer the only difference is the URL, password and database info fields.

However, on site one (the site with the problem) there is no .htaccess in the /includes folder...

other than that.. they are both the same...

what do you want me to do next?.. reinstall site one with the new download?.. About to lock up the warehouse and shoot off to the gym.. so it will be a good few hours from now when i can report back...

Let me know what you want me to do, (have a horrible feeling I have just waisted everyone's time by a simple messed up install/rubbish FTP session)

Toodle Loo!

20 Apr 2010, 4:14 PM
#13
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Re: [Not a Bug] problem with creating account on 139

I'm guessing it's just a bad upload.

20 Apr 2010, 8:19 PM
#14
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Re: [Not a Bug] problem with creating account on 139

very sorry everyone,

i downloaded a clean copy of ZC139a,

deleted all files on test site one via filezilla
used sites c/p to force a delete of all .htaccess files and folders
deleted the database.

recreated a database (with new name)
uploaded newly downloaded files
installed
tested
worked first time

So i wasted everones time, lol.. very sorry