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Confirmation email not sent when moneyorder order is placed

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21 Apr 2010, 6:02 AM
#1
afersha avatar

afersha

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Confirmation email not sent when moneyorder order is placed

Hi - I have searched but have not found the answer to this question. Brand new to ZC. Installed version 1.3.8p3 on my site, hosted by DreamHost. No addons installed. Here's the problem: I have both credit card and moneyorder payment modules installed. Credit card works perfectly (integrated with paypal payments pro), and customers receive a confirmation email after ordering. However, no confirmation email is sent when a moneyorder/check order is placed.

(I also can't figure out how to manually send an invoice, but I do see lots of other posts on that.)

Thanks,

25 Apr 2010, 1:03 AM
#2
jtheed avatar

jtheed

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Re: Confirmation email not sent when moneyorder order is placed

afersha:

Hi - I have searched but have not found the answer to this question. Brand new to ZC. Installed version 1.3.8p3 on my site, hosted by DreamHost. No addons installed. Here's the problem: I have both credit card and moneyorder payment modules installed. Credit card works perfectly (integrated with paypal payments pro), and customers receive a confirmation email after ordering. However, no confirmation email is sent when a moneyorder/check order is placed.

(I also can't figure out how to manually send an invoice, but I do see lots of other posts on that.)

Thanks,

It works on a fairly new install of 1.38a for me. Have you tried this as yourself and YOU did not get an e-mail, your Store E-mail did not get it or the customer said they did not get it. Could it have ended up in a SPAM folder?

25 Apr 2010, 3:26 AM
#3
ajeh avatar

ajeh

Oba-san

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Re: Confirmation email not sent when moneyorder order is placed

As this is a new install ... you could always install the official Zen Cart v1.3.9a that was just released ...

This v1.3.8p3 that you are using is not one of our releases and it is hard to support something that has been changed by others ...