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Suddenly can no longer accept new customers-COWOA

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21 Apr 2010, 12:37 PM
#1
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patf

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Suddenly can no longer accept new customers-COWOA

When a new customer tries to create an account the following error message is displayed ....

1054 Unknown column 'COWOA_account' in 'where clause'
in:
[select count(*) as total from zen_customers where customers_email_address = 'xxxxxxxxxxx' and COWOA_account != 1]

This is a store that has been live for 2 years and I'm at a loss trying to figure out what is happening :no:

21 Apr 2010, 5:02 PM
#2
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patf

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Re: Suddenly can no longer accept new customers-COWOA

Since I originally posted this in general questions and it has been moved to contributions is this a clue to the issue ????

21 Apr 2010, 5:09 PM
#3
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Re: Suddenly can no longer accept new customers-COWOA

Yes. Zen Cart doesn't have a COWOA_account column in any of its tables, so this problem must be related in some way to the the COWOA mod.

Kuroi Web Design and Development | Twitter

(Questions answered in the forum only - so that any forum member can benefit - not by personal message)

21 Apr 2010, 9:18 PM
#4
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patf

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Re: Suddenly can no longer accept new customers-COWOA

Hmmm - checkout without account seems to be what this stands for. Don't remember ever trying to install this. :dontgetit Will have a look into it.

Thanks for the pointer.

21 Apr 2010, 9:40 PM
#5
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Re: Suddenly can no longer accept new customers-COWOA

I believe that it's sometimes integrated into other mods such as Fast and Easy Checkout (aka FEC)

Kuroi Web Design and Development | Twitter

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22 Apr 2010, 8:29 AM
#6
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patf

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Re: Suddenly can no longer accept new customers-COWOA

Hi Kuroi,

Thanks again for that. I had tried installing the FEC a few weeks ago but had issues with it. We have had customers register since then so I'm lost as to why it suddenly sat down.

I threw up a backup of the site from before this and the problem appears resolved. Thank you.