Contact us emails don't arrive, neither tellafriend

21 Apr 2010, 1:23 PM

#1

Banned

Join Date:: Jun 2008
Posts:: 54
Plugin Contributions:: 0

Contact us emails don't arrive, neither tellafriend

All emails about purchases and payments arrive in my emailbox but I don't receive anything from 'contact us' and 'tellafriend'. I don't find the cause, I searched this forum and found resembling posts and followed instructions but it doesn't change.
Please can someone give me the right advise?

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Review of the short story 'De verkoop' (The Sale) by Peter Motte

21 Apr 2010, 2:42 PM

#2

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Contact us emails don't arrive, neither tellafriend

Do you have the status of those emails enabled in Admin - Configuration - Email Options ?

21 Apr 2010, 5:38 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Contact us emails don't arrive, neither tellafriend

Some important reading:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Understanding_Causes_Of_Lost_Emails
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

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22 Apr 2010, 8:55 PM

#4

goalsurfer

Banned

Join Date:: Jun 2008
Posts:: 54
Plugin Contributions:: 0

Re: Contact us emails don't arrive, neither tellafriend

Everything is "on" except for "Use MIME HTML When Sending Emails"
Is there something more to do than fill in the dropdown list when all the emails for payment are correctly received?
I got masses of emails from testing.

Parodial signature adapted for the zencart support forum:
Review of the short story 'De verkoop' (The Sale) by Peter Motte