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Manual orders by phone

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22 Apr 2010, 1:00 PM
#1
robwuk avatar

robwuk

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Manual orders by phone

I want to be able to use my store to take telephone orders, ie a mod where i can use the store front to take the order and add the order details manualy.

Is this possible and if so what should i be searching for?

ive seached for manual orders, epos and telephone orders and nothing useful has come up

any help would be appreciated

Rob

22 Apr 2010, 1:12 PM
#2
patf avatar

patf

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Re: Manual orders by phone

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=454

add customer from admin

http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_41&products_id=829

admin login as customer and place orders
( use this myself )

and lastly

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1585

seems to do all of the above in one but no experience with this myself.

22 Apr 2010, 1:50 PM
#3
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ozprodrivers

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Re: Manual orders by phone

We use a module called Point Of Sale by Magneticone. It is an alternative but has a couple of issues with final detail. If you want to log customers manually into your site and then allocate a sale to them with the stock you have on hand then this will do it.
It compliments the Zencart system quite nicely

23 Apr 2010, 2:15 PM
#4
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Re: Manual orders by phone

cheers for advice chaps, will take a look

Rob

14 Jun 2010, 11:16 PM
#5
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Re: Manual orders by phone

When I follow those links I see many different downloads. Which ones do I download?

Thanks

15 Jun 2010, 12:43 AM
#6
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swguy

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Re: Manual orders by phone

You don't need to make this many changes. The only thing you really need is Master Password.

  1. Install the mod Encrypted Master Password. This gives you a single password for all customer accounts.
  2. When someone calls for a telephone order:
    1. If they have an email address, create an account for them as usual with their email address.
    2. If they do NOT have an email address, simply enter [email protected].
      For instance, for me, it would be [email protected].
  3. Enter their order.
  4. Log out.
  5. The next time they call, login using their email and the master password.
  6. If they get an email address at some point, you can hand the account over to them by logging in as them and going to My Account->View Account Information, and changing their email address from [email protected] to their new email address. You should then click "Change my account password" and change their password.

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