Template Selection Page not Showing up

27 Apr 2010, 4:01 PM

#1

Zen Follower

Join Date:: Apr 2006
Posts:: 120
Plugin Contributions:: 0

Template Selection Page not Showing up

Hi-
I created a new template for my website and when i went into Admin to select that template (under Tools --> Template Selection), the page comes up blank and will not show anything on the screen. It is the only page in my admin that wont open. What can I do to preview that page? I am using the latest version 1.3.9. A screen shot is attached.

Thanks,
Jackie
https://www.shopjackiesjewels.com

27 Apr 2010, 4:31 PM

#2

shopjackiesjewels

Zen Follower

Join Date:: Apr 2006
Posts:: 120
Plugin Contributions:: 0

Re: Template Selection Page not Showing up

I have all the folders in my new template correct too so im not sure what the problem is... See attachment and also here are the contents of my templateinfo.php

<?php /** * Template Information File * * @package templateSystem * @copyright Copyright 2003-2005 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 * @version $Id: template_info.php 2306 2005-11-05 21:34:28Z wilt $ */ $template_name = 'jewels'; $template_version = 'Version 1.0'; $template_author = 'Jackie's Jewels (c) 2010'; $template_description = 'This template set is designed to be easily modified using only the style sheet to change colors, fonts, and the store logo. Three images are required; logo.jpg, header_bg.jpg, and tile_back.jpg.'; $template_screenshot = ''; ?>

Thanks,
Jackie
https://www.shopjackiesjewels.com

27 Apr 2010, 4:32 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Template Selection Page not Showing up

Look in your /cache/ folder for the files named myDebug-adm-xxxxxxxx.log.
What's in those files?

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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27 Apr 2010, 4:34 PM

#4

shopjackiesjewels

Zen Follower

Join Date:: Apr 2006
Posts:: 120
Plugin Contributions:: 0

Re: Template Selection Page not Showing up

Ok.. after i posted the contents of my templateinfo I saw that I have an apostrophe in the author name (Jackie's Jewels)... So I deleted that and now the template selection page opens ... However now im getting this error after i select my new template:

Forbidden

You don't have permission to access /newshop/includes/templates/jewels/images/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at shopjackiesjewels.com Port 80

Thanks,
Jackie
https://www.shopjackiesjewels.com

27 Apr 2010, 5:03 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Template Selection Page not Showing up

Did that message appear merely as a result of choosing the template from the pulldown?
Or did it happen when you clicked on the Screenshot Preview link?
Also, what happens if you actually enter a filename for the $template_screenshot ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.