Blank Index After Moving to New Server & Domain

29 Apr 2010, 3:43 PM

#1

New Zenner

Join Date:: Aug 2009
Posts:: 10
Plugin Contributions:: 0

Blank Index After Moving to New Server & Domain

Domain: 3rdstrike.biz moved to 3rdstrikeperformance.com (at this time they are on different servers and both are active)

ZC Version: 1.3.8a

I used the following tutorial to transfer the site to the new server and update the config files: https://www.zen-cart.com/tutorials/index.php?article=99

The Admin area works great, but the index page (http://3rdstrikeperformance.com/index.php?main_page=) is blank.

This is what I am getting on my error log:

[29-Apr-2010 10:38:31] PHP Fatal error: Class 'phpBB' not found in /home/xrdstri/public_html/includes/autoload_func.php on line 79

Please let me know if you have any suggestions or need more information. I have searched both the forums and FAQ.

29 Apr 2010, 3:58 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Blank Index After Moving to New Server & Domain

Did all the files in your /includes/ folders content copy over properly?
It's not uncommon for FTP uploads to miss some files occasionally, perhaps due to timeouts.

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

29 Apr 2010, 4:04 PM

#3

serephinas

New Zenner

Join Date:: Aug 2009
Posts:: 10
Plugin Contributions:: 0

Re: Blank Index After Moving to New Server & Domain

I will try that when I get home tonight and report back. Pretty sure everything was moved, but you never know since the domain was propagating...

Thanks :)

29 Apr 2010, 11:38 PM

#4

serephinas

New Zenner

Join Date:: Aug 2009
Posts:: 10
Plugin Contributions:: 0

Re: Blank Index After Moving to New Server & Domain

I re-uploaded everything in the /includes folder and am still getting a blank main catalog page.

The error message is the same.

Thanks!

30 Apr 2010, 3:11 AM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Blank Index After Moving to New Server & Domain

So, you're still getting an error about phpBB? and is the date/time changing on those error messages? Or are you looking only at one old message?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

30 Apr 2010, 10:54 AM

#6

serephinas

New Zenner

Join Date:: Aug 2009
Posts:: 10
Plugin Contributions:: 0

Re: Blank Index After Moving to New Server & Domain

Yes, the date/time changed. I looked at a more recent file to confirm.

Just re-ran it and here it is again...

[30-Apr-2010 05:52:53] PHP Fatal error: Class 'phpBB' not found in /home/xrdstri/public_html/includes/autoload_func.php on line 79

30 Apr 2010, 5:16 PM

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Blank Index After Moving to New Server & Domain

There are only 2 files related to that:
/includes/auto_loaders/config.core.php
/includes/classes/class.phpbb.php

Sounds like your class file is missing or damaged or read-only.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.