New Zenner
- Join Date:
- Apr 2010
- Posts:
- 3
- Plugin Contributions:
- 0
FedEx Calculating incorrectly, but USPS is not.
I have been looking around the forums and google to try to find a solution to what seems to be a repeating occurrence. FedEx calculates the shipping lower than they are suppose to be. However USPS calculates the shipping how it is suppose to be.
We have set the maximum weight = 50.
the tare for the small/medium packages 0:0
the tare for large packages 0:0
The difference wasn't too great to make a difference until we added Tires to our products, and being heavy as they are, the problem only got worse.
Our version of Zen Cart is 1.3.8a and the version of the FedEx module that we are using is FedEx by Numinix ver. 1.45.
Another grave issue is that when the total weight of the packages exceed 70lbs (FedEx maximum lbs per package and google uses FedEx). Google checkout does not work, it say "Oops! We were unable to process your request."
So FedEx module is miscalculating and google checkout is not working. Any tips on what I can look into to try to solve my problem?