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Help i can't log in to my admin

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7 May 2010, 5:44 AM
#1
pewan avatar

pewan

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Help i can't log in to my admin

Hi tried to log in to my admin but can't.try resend password to the usual admin email,and it says wrong email address...anyone can help?

7 May 2010, 6:04 AM
#2
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kobra

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Re: Help i can't log in to my admin

Exactly what happens when you attempt to login?

7 May 2010, 9:08 AM
#3
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pewan

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Re: Help i can't log in to my admin

I try to log in as per normal. and then it says "username or password incorrect". then i was thinking maybe i changed my password and forget and try to resend the password .i type the email that i use as admin and it says "email incorrect". is there any way i can find out whats wrong? through my website "file manager" maybe?

i remember the last time i log in into my fine manager cos i see this message pop up at the top of my website saying that they can "write into one of my files" and recommend me to chnage the file type to "0444" and i did just that.

maybe thats the reason?

7 May 2010, 9:35 AM
#4
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stevesh

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Re: Help i can't log in to my admin

It would be unusual to use an email address as your admin user name, but try this:
**
https://www.zen-cart.com/tutorials/index.php?article=2**

7 May 2010, 10:02 PM
#5
pewan avatar

pewan

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Re: Help i can't log in to my admin

Woooo thank you very much.am able to log in again! :smile:

7 May 2010, 10:08 PM
#6
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pewan

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Re: Help i can't log in to my admin

oh yes...i see my admin setting.there are admin name and email that is not mine.could it mean my site have been hacked?

8 May 2010, 1:15 AM
#7
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ajeh

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Re: Help i can't log in to my admin

Assumed you have been hacked ...

Unless you have knowingly added someone to your Admin, I would assume someone has hacked your site and database ...