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13 permission denied

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10 May 2010, 11:02 PM
#1
m_int avatar

m_int

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13 permission denied

another little speed bump here for me. now i have everything uploaded and my store shows up(currently default template and settings).

after install it ask if i want to goto the store or admin area. The store works but when i goto mydomain/store/admin i get a 403 forbidden error which states i dont have permission to access store/admin on this server.

when i goto the error log of my site this is what i see

[Mon May 10 15:39:44 2010] [error] File does not exist: /home/exquisit/public_html/403.shtml

[Mon May 10 15:39:44 2010] [crit] (13)Permission denied: /home/exquisit/public_html/store/admin/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable.

I changed permission to 777 still nothing back to 755 same error etc.

i searched the boards but all the error logs the people are posting for forbidden access to admin cart have something to do with the php streaming or something and not the .htaccess like my error.

thanks

10 May 2010, 11:08 PM
#2
drbyte avatar

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Re: 13 permission denied

The message suggests that you've set permissions on your .htaccess file so low that even your Apache webserver service can't read it.

Best to talk to your hosting company for specific assistance if you're having troubles with that file and your hosting control panel's file manager doesn't let you set its permissions correctly again.

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10 May 2010, 11:46 PM
#3
m_int avatar

m_int

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Re: 13 permission denied

i will contact the hosting company as the .htaccess file does not show up in my admin directory while browsing my files in there control panel file manager. It shows up in the directory when i log in through filezilla and i set my permissions through there.

thanks i'll check back in once i speak to them:frusty:

10 May 2010, 11:56 PM
#4
drbyte avatar

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Re: 13 permission denied

Your control panel file manager might be set to hide hidden files (files prefixed with a "." are treated as hidden).

Also, you could alternatively use your FTP program to delete the troublesome .htaccess file and re-upload the appropriate one back to the server. This effectively gives the file the same permissions as the folder is set to give all other new files in that folder.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.