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Being told it is a new installation?

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11 May 2010, 9:33 AM
#1
deb4614 avatar

deb4614

New Zenner

Join Date:
Aug 2009
Posts:
5
Plugin Contributions:
0

Being told it is a new installation?

I tried to logon to the admin area of my site and got this:

Hello. Thank you for loading Zen Cart™.

You are seeing this page for one or more reasons:

This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.
If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).

Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.

To begin installation ...

The Installation Documentation can be read by clicking here: Documentation
You will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you run into difficulties.

My site has been up for over a year and was live earlier today. I have not touched anything since the last time I logged on. I have checked the help files and am just getting more and more confused.

Does anyone have any idea what happened and how I can fix it?

11 May 2010, 9:57 AM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Being told it is a new installation?

It's possible you've been hacked, or a file has become corrupted.

Try downloading the admin/includes/configure.php file and see if the paths are correct.