Hi All,
I hope someone can advise me on this issue.
I am using the Royal Mail Module.
I have a product that we offer free shipping on, so need that to reflect in the cart.
I set the free shipping option, and it comes up as an option in the cart, but it also shows a Special Delivery Option of £6.05. If it was to be sent Special Delivery, it would be £22.65. I wouldn't mind having the Special Delivery Option, but at the correct price.
All other items come up with the correct Special Delivery opion, and the weight is set correctly.
I have now worked out why it puts the Special Delivery cost as the lowest. When the product is made Free Shipping, the weight goes to 0kgs, and therefore the Special Delivery cost is based on that.
I feel so close now, but I hope someone can help to rectify this problem.
I look forward to any advice on this one.
Regards,
Andy