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Re: Different shipping methods for different categories

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11 May 2010, 6:53 PM
#1
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Re: Different shipping methods for different categories

I'm thinking I may need to purchase a shipping module for what I need?!

What I need to accomplish is, I have 10,000 + products and 25 categories. I warehouse a lot of what I sell. However, some I have drop shipped. I sell lightweight items and heavyweight items.

**Apparel Category: **Always $6.00 shipping cost no matter if they order 1 piece or a 100 pieces, the shipping cost is still $6.00 shipping. Just for this category.

Equipment Category: Heavy equipment gets drop shipped. I need to have this category state (when customer adds an item in there cart for this category) a representative will contact you by email with the shipping cost and final total for your approval. It must not show the word "Total". It needs to state "Pending".

So, if they ordered apparel and heavy equipment, since they ordered heavy equipment with the apparel, checkout needs to show "Pending".

I also do not want the shipping options showing. I do not want checkout to show UPS, USPS and etc. I would like to have full control over how it gets shipped.

Does any of this make any since?!?!

The shipping setup is what's holding me back from opening the store for about 8 months now. I don't know how to setup the shipping. Sooooo, I just give up. :frusty::censored:

11 May 2010, 7:19 PM
#2
ajeh avatar

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Re: Re: Different shipping methods for different categories

You would need to have some customization done to your shipping modules in order to enable and disable them based on the cart content ...

Then, create a new shipping module for the purpose of just the Heavy Category to allow the checkout to complete and state that they will be called with the quote ...

It would also be a good idea to mark these Products in some manner so that the customer knows this in advanced so that there isn't any confusion on the checkout ...

Then on the UPS and USPS shipping modules ... customize them for the Apparel Category to add in a charge for that ...

Linda McGrath
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11 May 2010, 7:22 PM
#3
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Re: Re: Different shipping methods for different categories

kaddie:

I'm thinking I may need to purchase a shipping module for what I need?!

What I need to accomplish is, I have 10,000 + products and 25 categories. I warehouse a lot of what I sell. However, some I have drop shipped. I sell lightweight items and heavyweight items.

**Apparel Category: **Always $6.00 shipping cost no matter if they order 1 piece or a 100 pieces, the shipping cost is still $6.00 shipping. Just for this category.

Equipment Category: Heavy equipment gets drop shipped. I need to have this category state (when customer adds an item in there cart for this category) a representative will contact you by email with the shipping cost and final total for your approval. It must not show the word "Total". It needs to state "Pending".

So, if they ordered apparel and heavy equipment, since they ordered heavy equipment with the apparel, checkout needs to show "Pending".

I also do not want the shipping options showing. I do not want checkout to show UPS, USPS and etc. I would like to have full control over how it gets shipped.

Does any of this make any since?!?!

The shipping setup is what's holding me back from opening the store for about 8 months now. I don't know how to setup the shipping. Sooooo, I just give up. :frusty::censored:

Well to save yourself a lot of hassle
Why not open your store up with just apparel and use the flat rate shipping module to set the shipping for you.

In terms of the heavy equipment
Well you have some options
You could set up a 2nd website and have that website and the apparel one link back and forth to each other but use separate shopping carts so if they wanted apparel and heavy equipment it would be two orders.

But if you are always going to have a customer call you or you call them for the order of heavy equipment. if you have the ability to process cc over the phone, why do you need a shopping cart program. Use zencart for the apparel and set up a standard html based website for the heavy equipment that shows the price of the item and says to order contact us at 800-###-####
Then in your apparel store make sure you advertise the link to your heavy equipment store and vise versa.

Or you can setup a 2nd zen cart for heavy equipment if you are no good at html. Just don't install any shipping or payment modules. And be sure to state clearly that the customer needs to contact you to place the order

11 May 2010, 7:39 PM
#4
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Re: Re: Different shipping methods for different categories

If I chose your way, then wouldn't the MultiStore mod be the way to go or no? :unsure:

I really don't want to put pressure on my customers to having to order 2 or 3 times to get what they want to purchase.

11 May 2010, 8:17 PM
#5
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Re: Re: Different shipping methods for different categories

For the Heavy Products ...

You could use the feature Call for Price to be Call for Purchase and Shipping ...

Call for Price items can have everything about pricing etc. that a regular Product can have except that they cannot be added to the cart ...

If you don't use Call for Price already, this is a possible solution for the Heavy Products ...

Or, you could use a Product Type for this such as Document Product or Document General and make those customized to not be added to the cart ...

This also allows you to customize the _info page for these Products to be different than regular Products to make them stand out in some other manner or have a different look etc.

An advantage of the Call for Price or Product Type controlling stopping the Purchase of the Products in the cart is:

1 you can talk to the customer and perhaps into the sale

2 you are not limited so much to 1 Category as they can be anywere

Linda McGrath
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11 May 2010, 8:44 PM
#6
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Re: Re: Different shipping methods for different categories

I don't want them to call in their order for heavy equipment. :yuck: I want them to submit an order, I get the order with all their information, I get the shipping cost, then call or email them with the shipping cost and final total for their approval.

Thanks for your help Linda. Help in trying to resolve my issue is appreciated.

11 May 2010, 8:51 PM
#7
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Re: Re: Different shipping methods for different categories

Then building customized shipping modules will really be the only solution for this ...

1 shipping module for Apparel Only is in the Cart

1 shipping module for 1 or more Heavy Products is in the Cart

Customization of UPS for when Apparel is in the Cart

Customization of USPS for when Apparel is in the Cart

Additional customization of UPS for when 1 or more Heavy Product(s) are in the Cart

Additional customization of USPS for when 1 or more Heavy Product(s) are in the Cart

Linda McGrath
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11 May 2010, 9:01 PM
#8
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Re: Re: Different shipping methods for different categories

R-o-a-r-r-r-r-r-r-!! It seems like all of it is just a bad headache. Perhaps, I can try the CEON Dev Advanced Shipper Mod. Maybe it can do all I need. Do you think (your personal opinion) this mod would take care of my shipping issue?

Here is the mod

MsKitti

11 May 2010, 9:18 PM
#9
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Re: Re: Different shipping methods for different categories

kaddie:

R-o-a-r-r-r-r-r-r-!! It seems like all of it is just a bad headache. Perhaps, I can try the CEON Dev Advanced Shipper Mod. Maybe it can do all I need. Do you think (your personal opinion) this mod would take care of my shipping issue?

Here is the mod

MsKitti

Maybe an explanation of why you can't just use a ups or fedex shipping module for the heavy equipment would be helpful

Every product I sell is dropped shipped. and I just use UPS and set the zip code to Illinois because its in teh middle of the country and many of my suppliers are near this zip code. Sometimes I make a couple dollars on shipping sometimes I lose a couple dollars on shipping. But my margins are high enough to not worry about two or three dollars in shipping. Now I understand that you are talking about heavy equipment that if you are off by 1% it could be 20 to 30 dollars or more but if your margins can handle it then your good to go.

Also you can install the drop ship origin module. It requires the fedex module. But even if your suppliers ship UPS instead the cost calculated by the fedex module will be very very close.

Then you would not need to call or email your customer or anything.

then you set up 2 product categories 1 for apparel 1 for heavy equipment. Then the only coding required is to tell the flat rat module to only activate for items items that are product type apparel and to tell the fedex module to activate only for the heavy equipment product type

You can then set the origin zip code for each item in the heavy equipment product type so you are charging accurate shipping for each item. And the customers can go to your site add items to the cart and pay all at once making your life easier

The only other coding that may need done and Ajeh can verify this because I do not know how zen cart creates the total shipping is you will need something that when a customer buys something in apparel and something in heavy equipment that adds the total of each of the separate shipping totals together

What you want to do can be done in so may ways, but with out a clear understanding of why calculating shipping for the heavy equipment is so difficult finding the simplest solution is tough.

11 May 2010, 9:44 PM
#10
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Re: Re: Different shipping methods for different categories

The heavy equipment gets shipped through UPS or motor freight like R&L, Vitran, and I could go on with motor freight shippers. The heavy equipment gets drop shipped from the manufacturer and it depends on what shipping company they use. I however, well, and the shipper never knows which shipping company they will use to drop ship because it depends on the customers state and/or the lowest ship rate. I have one manufacturer that uses 6 different motor freight companies.

I could just set a shipping cost for the heavy equipment. However, it may cost more for one customer, but less for another. I don't want to cheat my customers or my company loose money because I didn't charge enough. Nevermind, this would not work well either.

Perhaps, I will just keep it as it is, not use shipping. The way I'm handling it now, is when a customer submits their order and the shipping cost is $15.01 or more, I email them back with a shipping cost and final total for their approval or cancellation. If their shipping cost is $15.00 or lower, I add the shipping cost and automatically ship their order (no approval needed). It is a headache because their are too many steps and most customer want to place their order, checkout, get a final total (including shipping) and we ship it!!

Their are too many steps and way to much paperwork. I have at least 5 printout pages per order. Some orders are up to 10 pages. I keep everything everything because you never know what a customer may say or do. At least I have my printouts.

Anyways!! I get frustrated and stressed out, can't breathe when it comes to this shipping issue I have.

11 May 2010, 11:15 PM
#11
ajeh avatar

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Re: Re: Different shipping methods for different categories

Ajeh:

1 shipping module for Apparel Only is in the Cart
Flat Rate flat Shipping Module with a switch to turn off when things other than Apparel are in the cart and change language file

-- or --

Add Product/Attribute Weight and use UPS and USPS ...

Ajeh:

1 shipping module for 1 or more Heavy Products is in the Cart
Clone Flat Rate flat to have no shipping and customize language

Ajeh:

Customization of UPS for when Apparel is in the Cart
Add $6.00 to cost of calculated rate quote shipping when 1 or more Apparal are in the cart

Ajeh:

Customization of USPS for when Apparel is in the Cart
Same as UPS

Ajeh:

Additional customization of UPS for when 1 or more Heavy Product(s) are in the Cart
Disable when Heavy Product(s) in the Cart and give full quote for order over the phone/email

Ajeh:

Additional customization of USPS for when 1 or more Heavy Product(s) are in the Cart
Disable when Heavy Product(s) in the cart and give full quote for order over the phone/email

Linda McGrath
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12 May 2010, 3:00 AM
#12
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Re: Re: Different shipping methods for different categories

kaddie:

The heavy equipment gets shipped through UPS or motor freight like R&L, Vitran, and I could go on with motor freight shippers. The heavy equipment gets drop shipped from the manufacturer and it depends on what shipping company they use. I however, well, and the shipper never knows which shipping company they will use to drop ship because it depends on the customers state and/or the lowest ship rate. I have one manufacturer that uses 6 different motor freight companies.

I could just set a shipping cost for the heavy equipment. However, it may cost more for one customer, but less for another. I don't want to cheat my customers or my company loose money because I didn't charge enough. Nevermind, this would not work well either.

Perhaps, I will just keep it as it is, not use shipping. The way I'm handling it now, is when a customer submits their order and the shipping cost is $15.01 or more, I email them back with a shipping cost and final total for their approval or cancellation. If their shipping cost is $15.00 or lower, I add the shipping cost and automatically ship their order (no approval needed). It is a headache because their are too many steps and most customer want to place their order, checkout, get a final total (including shipping) and we ship it!!

Their are too many steps and way to much paperwork. I have at least 5 printout pages per order. Some orders are up to 10 pages. I keep everything everything because you never know what a customer may say or do. At least I have my printouts.

Anyways!! I get frustrated and stressed out, can't breathe when it comes to this shipping issue I have.

Ok
now I have a better picture, I should have figured heavy meant freight companies are involved

This can still be done. It will take some work but its not terribly complicated

I assume you deal with a limited number of suppliers for your heavy equipment

Now you don't need to worry about charging freight to the penny, just be very very close.

use a website like https://www.freightcenter.com to get quotes

You will want a quote from the supplier to the geographical center of each of the 47 other states, use a map to help you. Now you know what it costs to ship to the middle of the state but that won't tell you enough maybe, try some other zip codes in the same state. I did a quote for 3 different zip codes that are in totally different ares of maryland :western, central and eastern shore and the prices were all the same. You get the quotes from about 10 carriers you can take the mean, median or the highest price from that as your shipping for that item to that state. The quotes I checked differed from 235 being the lowest to $400 being the highest. But most were around $275.

Then ask you supplier to get you some quotes say 10 or so should be enough to 10 of the zip codes you used on freightcenter.com and see how close they are. Be sure to explain what you are doing, and get as much info from the supplier as possible for each quote, such as who they used, what was the most expensive quote they got from other carriers. If the actual quote the supplier gives you is fairly close to what you came up with you're doing great. You then know how much it is going to cost to ship that item to every state. If the prices you got are no where close to the supplier's actual numbers, use the info you gathered from the supplier. See if the company they quoted you from has a website that gives online quotes, or is on the list from freightcenter.com. You will be able to come up with a price that should cover 99% of all addresses in a particular state for each item from each supplier. Now you may find that some large states such as TX or CA you may need to break up into 2 areas say north and south or east and west , but I see no reason why you couldn't figure out a standard shipping rate per product per state.

Once you have your shipping cost on an item to every state
Set up an attribute for that item called something to the effect of
Shipping Cost (Please choose your State)
Then add as the attribute options every state and assign the shipping cost to that state to the attribute option.

Now a customer adds a piece of heavy equipment to the cart it adds the shipping in as an attribute.

Yes this will take a lot of work based upon how many suppliers and products you have.

Now here's how you set up your cart

you have 2 choices

  1. Just charge every one a $6.00 HANDLING fee on any order regardless of apparel or equipment or mix of both.

This way is the simplest. No coding needed. Just set up flat rate shipping to charge $6 for each order.

You could modify the module to say Handling Charge instead of Shipping

Option2
if you don't want to charge customers who only buy heavy equipment that $ 6. This will take some coding. Not a lot but some. Searching the forums here will give you most of the code. And most likely most of that code will be posted by Ajeh. I say that because I don't know how to program PHP to save my life. But I have made some serious modifications to my site all based upon posts made by Ajeh

For apparel you use flat rate shipping.
But you will need to modify that module with a simple code that turns it off when only heavy equipment is in the cart,

The easiest way to do this is to set apparel as 1 product type and heavy equipment as a 2nd one
Then the flat rate module checks to see if anything of product type 2(heavy equipmet) is in the cart and no product type 1 if so turns off. other wise as long as there is at least one item from product type 1(apparel) is in the cart it stays on

this next step may not be necessary, I can't think what will happen if you don't do this and just set heavy equipment weight to 0

setup the free shipping model

you want this to work whenever weight is 0
set all heavy equipment to a weight of 0
modify the free shipping module to not display anything in the Shopping cart instead of the normal "FREE SHIPPING"

and there you have a working cart that charges fairly close to the exact right freight on your heavy equipment. Yes you may lose a few dollars on some sales and make a few dollars on freight on others. But this will work if you take the time to calculate the shipping costs ahead of time. You will need to stay up on freight charges. Maybe taking the time once a month to double check some of your quotes and modify your attributes as needed.

But this is the simplest most honest way to do this, that I can think of, alot of work on your part to calculate sipping ahead of time and to keep up with it, but little to no coding needed to do this, no need to call or email your customer back. The customer can add any product to the cart and know the shipping cost all at once and make their payment online.

12 May 2010, 12:52 PM
#13
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Re: Re: Different shipping methods for different categories

I forgot one other coding change if you use option 2
In order for the flat rate $6 to show up when heavy equipment and apparel is in the cart, You need to edit the flatrate module and change 2 lines of it so it will work even when Freeshipping is being displayed. Its a simple coding change of commenting out 2 lines of code,.

12 May 2010, 4:42 PM
#14
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Re: Re: Different shipping methods for different categories

Thanks for your input hornsales. I will maybe give it a whirl but maybe I will hire someone to help. I am still with the old OSC and trying to move over to my newly designed ZC. ZC is done except for minor tweaking and of course the shipping, so ZC is not live yet.

You don't think the CEON Advanced Shipper mod would be what I need or could use to aid in the shipping development?

If you visit p r o g r o o m.c o m, you will see all the items I sell. From iddy, bitty items weighing from 1oz to medium size items weighing up to 6 lbs, to heavy items weighing up to 1000lbs.

ALL heavy items are drop shipped by the brand manufacturer. I am a dealer for 75 manufacturers that use their own shipping company.

All of the smaller items weighing in from 1oz to 10lbs, I keep in stock in my store/warehouse which is about 6,000 products and I can ship myself. However, some of these items that I do have in stock still get shipped from the manufacturer because it depends on what the customer orders. I may have it in stock, but if the customer orders several different items but the same name brand, then I usually let the manufacturer ship all the order.

This is so confusing. How on earth does Amazon do it? :ohmy:

19 Nov 2010, 3:37 AM
#15
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Re: Re: Different shipping methods for different categories

kaddie:

How on earth does Amazon do it? :ohmy:

They charge per pound. Sorry for the late post.

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