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PayPal Error: 10413 Transaction refused because of an invalid argument

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14 May 2010, 8:26 AM
#1
darrengriffin avatar

darrengriffin

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PayPal Error: 10413 Transaction refused because of an invalid argument

Setting up my store and am getting the following error on checkout:

10413 Transaction refused because of an invalid argument. See additional
error messages for details. - The totals of the cart item amounts do not
match order amounts.

I have logging enabled, sample log file below. Any help on a resolution appreciated:

May-14-2010 09:05:30
termEC-1
Killed the session vars as requested

May-14-2010 09:05:30
termEC-2
BEFORE: $this->showPaymentPage = 0
Token Data:

May-14-2010 09:05:30
termEC-3
AFTER: $this->showPaymentPage = 0

May-14-2010 09:05:30
termEC-8
$this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default

May-14-2010 09:05:30
termEC-10
Redirecting to checkout_shipping - Stack: checkout_shipping
Message: 10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
Session Data: Array
(
[securityToken] => a4d48265b7c804812f301f58c8c4e549
[customers_host_address] => adsl-83-100-150-117.karoo.KCOM.COM
[cartID] =>
[cart] => shoppingcart Object
(
[observers] => Array
(
)

        [contents] => Array
            (
                [186] => Array
                    (
                        [qty] => 1
                    )

            )

        [total] => 2
        [weight] => 0.1
        [cartID] => 
        [content_type] => physical
        [free_shipping_item] => 0
        [free_shipping_weight] => 0
        [free_shipping_price] => 0
    )

[navigation] => navigationhistory Object
    (
        [observers] => Array
            (
            )

        [path] => Array
            (
                [0] => Array
                    (
                        [page] => index
                        [mode] => NONSSL
                        [get] => Array
                            (
                                [type] => ec
                                [token] => EC-8JR56441TL889291S
                                [PayerID] => TMUT5WKPZKJWN
                            )

                        [post] => Array
                            (
                            )

                    )

                [1] => Array
                    (
                        [page] => checkout_process
                        [mode] => NONSSL
                        [get] => 
                        [post] => Array
                            (
                            )

                    )

            )

        [snapshot] => Array
            (
                [page] => checkout_shipping
                [mode] => NONSSL
                [get] => Array
                    (
                    )

                [post] => Array
                    (
                    )

            )

    )

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => GBP
[today_is] => 2010-05-14
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 83.100.150.117
[new_products_id_in_cart] => 186
[valid_to_checkout] => 1
[cart_errors] => 
[payment] => paypalwpp
[customer_guest_id] => 5
[customer_id] => 5
[customer_default_address_id] => 5
[customer_first_name] => Donna
[customer_country_id] => 222
[customer_zone_id] => 15
[sendto] => 5
[billto] => 5
[shipping] => Array
    (
        [id] => rm1stpacket_rm1stpacket
        [title] => Royal Mail 1<sup>st</sup> Class <i style="font-weight: normal">"Packet"</i> (Great Britain and Northern Ireland only : 0.100 kg(s))
        [cost] => 1.14
    )

[shipping_tax_description] => VAT 17.5%
[shipping_tax_amount] => 0.2
[comments] => Thanks for sorting these out Darren. Regards, Pete Watson
[messageToStack] => Array
    (
        [0] => Array
            (
                [class] => checkout_shipping
                [text] => 10413  Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts. 
                [type] => error
            )

    )

)

=================================

14 May 2010, 8:41 AM
#2
drbyte avatar

drbyte

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Jan 2004
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63,515
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Re: PayPal Error: 10413 Transaction refused because of an invalid argument

Have you upgraded to v1.3.9 yet? It includes several fixes for that and related issues.

.
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14 May 2010, 8:44 AM
#3
darrengriffin avatar

darrengriffin

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Re: PayPal Error: 10413 Transaction refused because of an invalid argument

I'd just seen the post announcing the upgrade but was concerned about the need to to re-install all the payment and shipping modules.

However, as it's not working now I guess I need to bite the bullet and upgrade!

I'll do that now and retest.

14 May 2010, 8:55 AM
#4
darrengriffin avatar

darrengriffin

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Re: PayPal Error: 10413 Transaction refused because of an invalid argument

Hmm I can see this isn't going to be a simple process <sob>

14 May 2010, 9:21 AM
#5
frank18 avatar

frank18

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Re: PayPal Error: 10413 Transaction refused because of an invalid argument

DarrenGriffin:

I'd just seen the post announcing the upgrade but was concerned about the need to to re-install all the payment and shipping modules.

However, as it's not working now I guess I need to bite the bullet and upgrade!

I'll do that now and retest.

Too easy mate, upgrade to 1.3.9b and the 10413 error is gone.

See these threads:
http://www.zen-cart.com/forum/showthread.php?t=134352
http://www.zen-cart.com/forum/showthread.php?t=85083&highlight=10413+error
http://www.zen-cart.com/forum/showthread.php?t=85643&highlight=10413+error

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.