Started by kalastaja on 14 May 2010, 8:38 AM · Views: 1,622
Zen Follower
Orders exist and can be viewed individually, but "Orders"-list is empty.
I use Zen Cart 1.3.9a.
Sensei
When did this start happening to you?
What payment modules are you using?
When you visit an individual order, what "Status" is shown in the Order Status History section in the bottom left section of the page?
What Order Total modules do you have turned off, and why? (Admin->Modules->Order Total)
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Zen Follower
I just realized it - I also have a free template. The status filed is empty - probably the reason!? Need to investigate....
OtCodFee, OtCoupon - 'ell if I know (the boss didn't want them....)
Sensei
What payment module are you using? What's the Order Status setting inside that module set to?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
COD - default.
Sensei
Try setting the COD module to "Pending" instead of "Default". What happens on your next order?
Go to Admin->Localization->Orders Status ... which one is set to "Default" there?
What addons do you have added to your site?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
Couldn't set COD to anything other than default. Main issue (?): There where no "Orders Status"es!! The list was empty.
Sensei
Okay, so that's the real problem.
Why is your orders_status table empty?
What's the history about your site? your database?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
I don't know about the table, but I did an "upgrade" from osCommerce to ZenCart and a forced switch to finnish. There was some manual "tuning" done. I saw a netshop code for the first time last autumn, but I've been programming for 30+ years. BTW - thanks!
Sensei
Sounds like something went wrong in your "upgrade".
You can get the original INSERT entries for the orders_status table from the /zc_install/sql/mysql_zencart.sql file. Simply run those specific statements in phpMyAdmin, assuming your tablenames have no prefixes on them.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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