Finding the correct file paths when using zc_installer

Hello,

I'm in the midst of a fresh install of zen-cart-v1.3.9b. I'm having difficulty with the file paths using the installer software (yes, I've read the "Installing Zen Cart" doc found in the zipped files).

Using the installer the DB path auto-detected as:

home/dbuser/mysite.com/stuff

now, I'm at the "System Setup" window of the installer, being prompted for the "Physical Path To Zen Cart". This path is being auto-detected as home/dbuser/mysite.com/stuff. However, that doesn't make sense to me as the db user is not a part of the physical path in the file directory which is as follows:

root (is this what is meant by home in the installation instructions?)/mysite.com/stuff

Therefore, I removed the dbuser name from this path. The URL to the site is correct:

http://www.mysite.com

I am now getting the error message:

"Physical path is incorrect"

May I have your words of wisdom :flex: here please?

Thanks in advance..

Otha

Otha:

Hello,

I'm in the midst of a fresh install of zen-cart-v1.3.9b. I'm having difficulty with the file paths using the installer software (yes, I've read the "Installing Zen Cart" doc found in the zipped files).

Using the installer the DB path auto-detected as:

home/dbuser/mysite.com/stuff

now, I'm at the "System Setup" window of the installer, being prompted for the "Physical Path To Zen Cart". This path is being auto-detected as home/dbuser/mysite.com/stuff. However, that doesn't make sense to me as the db user is not a part of the physical path in the file directory which is as follows:

root (is this what is meant by home in the installation instructions?)/mysite.com/stuff

Therefore, I removed the dbuser name from this path. The URL to the site is correct:

http://www.mysite.com

I am now getting the error message:

"Physical path is incorrect"

and am unable to proceed through the installation.

May I have your words of wisdom :flex: here please?

Thanks in advance..

Otha

To clarify, I have the physical path set at home/mysite.com/stuff in the installer now. This is the point at where I am getting the error message.

Additionally, I tried, /mysite.com/mysite.com(the name of my site top directory)/stuff. Same error

Before you changed any of the auto-detected values, did it work without giving an error?
Or were you just thinking you needed to change the auto-detected info for some reason?

DrByte:

Before you changed any of the auto-detected values, did it work without giving an error?
Or were you just thinking you needed to change the auto-detected info for some reason?

Hello,

On a previous installation, I left the path as auto-detected thus; home/.feather/dbuser/mysite.com

When the installation was done, I was unable to see the site...I got a long, now forgotten error message, although, I was able to enter the admin panel. That is why I'm trying re-install

Otha

Otha:

Hello,

On a previous installation, I left the path as auto-detected thus; home/.feather/dbuser/mysite.com

When the installation was done, I was unable to see the site...I got a long, now forgotten error message, although, I was able to enter the admin panel. That is why I'm trying re-install

Otha

CORRECTION TO 2nd PARAGRAPH:

Hello,

On a previous installation, I left the path as auto-detected thus; /home/dbuser/mysite.com/stuff.

When the installation was done, I was unable to see the site...I got a long, now forgotten error message and in the config file, a path that looked like this: **/home/.feather/dbuser/mysite.com/stuff
**
I was, however, able to enter the admin panel.

All this is why I'm trying re-install

Zen Cart needs to know the actual physical path.
And if you specify an invalid path, it will know, because when it attempts to access files using the path you supply, it will encounter errors, and thus be unable to run.

The auto-detection pulls the physical path as reported to PHP by the server. In VERY rare occasions (usually windoze servers), that path may need to be edited because of background path spoofing being done by some fancy acrobatics being performed by the server administrator.

The path that Zen Cart sees in auto-detection is shown in the System Inspection screen as well as in the Physical Path field of the System Setup screen.

If it's not working, then you'll need to ask your hosting company's server administrator for the correct pathing information for you to use.

Thanks guys, I'll just proceed with the auto-detected info, hope for the best and if that doesn't work, contact my host.

:bigups:

Otha:

Thanks guys, I'll just proceed with the auto-detected info, hope for the best and if that doesn't work, contact my host.

:bigups:

Would it change something to not have a dot com in the name?
Try mystuffdotcom in folder name under root
I am guessing here... i have no clue

Highly unlikely to make any difference. I don't think any server-type operating systems have any problems with dots in foldernames or filenames nowadays.