edit comments or change from visible to hide

20 May 2010, 9:03 PM

#1

New Zenner

Join Date:: May 2010
Posts:: 21
Plugin Contributions:: 0

edit comments or change from visible to hide

v1.3.9a
new store has been moving along nicely but I'm still learning all of the ins and out and made some mistakes. I accidentally left some comments visible and it has distributor details my customer shouldn't be able to see. How do I edit my existing comments or delete comments or change it from visible to hide comments?

21 May 2010, 3:16 AM

#2

mellon

New Zenner

Join Date:: May 2010
Posts:: 21
Plugin Contributions:: 0

Re: edit comments or change from visible to hide

anyone else running into this issue?

21 May 2010, 6:10 PM

#3

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: edit comments or change from visible to hide

You could browse your database and search the orders_status_history table for the order ...

The comments you want hidden need the field:
customer_notified

set to -1 to be hidden from the customer ...

Linda McGrath
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21 May 2010, 6:32 PM

#4

mellon

New Zenner

Join Date:: May 2010
Posts:: 21
Plugin Contributions:: 0

Re: edit comments or change from visible to hide

ok, so there's no interface to do this other than working directly with the database. I was afraid of that. I setup the site but have little working knowledge of mysql. Do you mind giving me a few tips on what to use to do this?

I'm going to make a backup before making any changes just in case

21 May 2010, 6:47 PM

#5

mellon

New Zenner

Join Date:: May 2010
Posts:: 21
Plugin Contributions:: 0

Re: edit comments or change from visible to hide

ok, I went to my cpanel, phpmyadmin, and found my database and the item you mentioned. Looks much easier than I anticipated, thanks for the help.

p.s. I wish they would include the ability to edit the entire order screen. Mistakes are made by my company and my customers so editing a database is too time consuming.