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[Done v1.3.9d] contact us message not saved

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21 May 2010, 12:37 AM
#1
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tony_sar

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[Done v1.3.9d] contact us message not saved

Hello.
installed 139c , added captcha to contact us page . i noticed message typed in message box will disappear if page reloaded during any alert .. ex. if customer miss type the captcha or even forget any required field..
any fix or solution for this problem ?

21 May 2010, 12:59 PM
#2
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mprough

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Re: [Done v1.3.9d] contact us message not saved

Best check the contributions support thread for this.

~Melanie

21 May 2010, 9:20 PM
#3
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Re: [Done v1.3.9d] contact us message not saved

thanks.
issue is not the captcha mod .. issue seems to be with server (wampserver ) on window. Name and Email address box is not effected , but message box is . :unsure:, test done on clean install with no mod ..
:cry:

21 May 2010, 9:25 PM
#4
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Re: [Done v1.3.9d] contact us message not saved

tony_sar:

thanks.
issue is not the captcha mod .. issue seems to be with server (wampserver ) on window. Name and Email address box is not effected , but message box is . :unsure:, test done on clean install with no mod ..
:cry:

open includes/templates/YOUR_template/tpl_contact_us_default.php

find the following section of code:

<label for="enquiry"><?php echo ENTRY_ENQUIRY . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?></label>
<?php echo zen_draw_textarea_field('enquiry', '30', '7', '', 'id="enquiry"'); ?>

and replace with the following:

<label for="enquiry"><?php echo ENTRY_ENQUIRY . '<span class="alert">' . ENTRY_REQUIRED_SYMBOL . '</span>'; ?></label>
<?php echo zen_draw_textarea_field('enquiry', '30', '7', $enquiry, 'id="enquiry"'); ?>
21 May 2010, 9:42 PM
#5
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Re: [Done v1.3.9d] contact us message not saved

Thank you Clyde .
it worked.
this seems to be a little bug in 139c.
this is first time I started to test zc :shocking: i know it was ok on older version of zencart 138a or so ..

31 Jul 2010, 3:38 AM
#6
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Re: [Done v1.3.9d] contact us message not saved

I used the fix for the contact form and it worked great. But I'm having the same issue w/ the Tell a Friend form.

31 Jul 2010, 7:10 PM
#7
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Re: [Done v1.3.9d] contact us message not saved

Also - both Reviews & Tell A Friend have the same problem. However, the create account page seems unaffected.