new products page and all products page empty in categories sidebox

Hi there!

a friend setup her zen in a weird way... and all her products was in free shipping type... looks:

http://scrapwithfriends.com/index.ph...products_id=65

now, she change... and the new products go to general type

and in the categories sidebox... the link to new products

http://scrapwithfriends.com/index.ph...e=products_new

and the link to all products:

http://scrapwithfriends.com/index.ph...e=products_all

doesn't work!

we need those two links working... and we need change all products to general type... to do not have that button of free shipping under product name:

http://scrapwithfriends.com/index.ph...products_id=65

could you please help me??

we are very scared!!!!

thanks in advance...

Marta

Unfortunately, you will have to create new products to replace the "free shipping" type products. Different product types can have different database fields, and converting them, if even possible, should only be attempted by or under direction of a database expert.

and you think if I delete the free shipping products... and create again general product.... the new products page and all products page will be normal?

The new products page also depends on your admin settings, so I can't answer that. The all products ought to be showing things now, unless there is a setting that disables some types from showing. Do you have any product-general items at all now? Try making a couple and see if they show up.

I can't find a menu... or settings for do not allow publish in new products or in all products page some type of products...

i reenter the new product on the general product now...
since 10 and more but nothing appear on my "new product and all product"

look on my setting admin and dont fin any for now...
This is my store she talk about

ok .. and i check something...
on my main page... we always have the "news products of the month" on the bottom of the page... and i find my lasted product in it...

maybe this can help you to find my problem

What do you have for Configuration > Layout Settings > Split Categories box?

What is your setting for Configuration > Maximum Values > New Products - Limited to... ?

Configuration > Layout Settings > Split Categories box: true

What is your setting for Configuration > Maximum Values > New Products - Limited to...: 30

The "Split Categories box" would keep document products from showing in the categories box - not sure about free shipping type products - but otherwise I can't see anything that could be causing the problem.

Ok... Diego find the trouble...
it was a Hide Category Module i try to install the first time i thing it cause some trouble...
thanks for you help anyway

Glad you found the culprit!