New Zenner
- Join Date:
- May 2010
- Posts:
- 2
- Plugin Contributions:
- 0
UPS Shipping Works but Inaccurate when Shipping to USA from Canada
Zencart Version: v1.3.8a
UPS Dimensions Support Module Installed
Problem: UPS quotes are sometimes inaccurate
Greetings fellow Zenners. I have successfully connected my UPS account to my store. Using the XML plugin I can dynamically grab rates directly from UPS. I am able to get identical quotes from the store and the online UPS website....for the most part.
What works:
From Canada to Canada
Weight: 60 lbs.
Dimensions: 20 x 20 x 20 (in)
*Prices are accurate on My Store and UPS Online Shipping calculator *
From Canada to Canada
Weight: 20 lbs.
Dimensions: 20 x 20 x 20 (in)
*Prices are accurate on My Store and UPS Online Shipping calculator *
From Canada to USA
Weight: 60 lbs.
Dimensions: 20 x 20 x 20 (in)
*Prices are accurate on My Store and UPS Online Shipping calculator *
**What doesn't work: **
From Canada to USA
Weight: 20 lbs.
Dimensions: 20 x 20 x 20
My Store Standard UPS Shipping Estimate: $52.47
Online UPS Shipping Estimate: $105.52
This is obviously an issue with weight. Again, everything is otherwise accurate except where the weight is lower compared to the dimensions and being shipped to the United States. Where a product is weighs less the shipping prices seem to go way off.
My Settings:
**Modules > Shipping > United Parcel Service (upsxml) **
Enable UPS Shipping
Do you want to offer UPS shipping?
>> TRUE
Pickup Method
How do you give packages to UPS?
>> DAILY PICK-UP
Packaging Type
What kind of packaging do you use?
>> CUSTOMER PACKAGE
Customer Classification Code
>> 01 (If you are billing to a UPS account and have a daily UPS pickup)
Shipping Origin
>> Canada Origin
Origin City
>> Mississauga
Origin State/Province
>> ON
Origin Postal Code
>> L4Z1M1
Test or Production Mode
>> Production
Unit Weight
>> LBS
Unit Length
>> IN
Quote Type
>> Commercial
Handling Fee
>> 0
Enable Insurance
>> FALSE
UPS Currency Code
>> CAD
Tax Class
>> NONE
Shipping Methods
>> Next Day Air
>> 2nd Day Air
>> Ground
>> Worldwide Express
>> Standard
>> 3 Day Select
Shipping Delay
>> 1
Configuration > Shipping/Packaging
Country of Origin
>> Canada
Postal Code
>> L4S1M1
Enter the Maximum Package Weight you will ship
>> 50
Package Tare Small to Medium - added percentage:weight
>> 0:0
Larger packages - added packaging percentage:weight
>> 0:0
Shipping Delay
>> 1
Display Number of Boxes and Weight Status
>> 3
Order Free Shipping 0 Weight Status
>> 0
Shipping Estimator Display Settings for Shopping Cart
>> 1
Display Order Comments on Admin Invoice
>> 1
Display Order Comments on Admin Packing Slip
>> 1
Note: Although I've inputted 20 lbs as the product weight through the UPS online shipping calculator when I receive my quotes there is a field under each estimate that says* "Billable Weight 49.0 lb"*. That being said there seems to be a problem where light weight packages being shipping to the United States - but why wouldn't both the store and the UPS website reflect the same shipping estimate price in this regard?
Any suggestions would be greatly appreciated.