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IPN Orders are not shown after upgrading to 1.3.9c

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28 May 2010, 2:27 AM
#1
tomliu avatar

tomliu

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IPN Orders are not shown after upgrading to 1.3.9c

After upgrading to 1.3.9c, I am not able to see new order number
and detail at Customers->Orders even I get paypal notification email.

I tried my test customer account. After placing and make payment to paypal, I can not find "View All orders" in my Account page.

Any clue? Thanks

28 May 2010, 3:04 AM
#2
tomliu avatar

tomliu

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Re: IPN Orders are not shown after upgrading to 1.3.9c

tomliu:

After upgrading to 1.3.9c, I am not able to see new order number
and detail at Customers->Orders even I get paypal notification email.

I tried my test customer account. After placing and make payment to paypal, I can not find "View All orders" in my Account page.

Any clue? Thanks

I checked customers->PayPAL IPN.
I found the paypal transaction but I found the order # is set 0 for new transactions.
I guess that is the reason.

Does any one know how to reset starting order #?

28 May 2010, 3:11 AM
#3
get_em_fast avatar

get_em_fast

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Re: IPN Orders are not shown after upgrading to 1.3.9c

Admin>Tools>Store Manager

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!

28 May 2010, 3:19 AM
#4
tomliu avatar

tomliu

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Re: IPN Orders are not shown after upgrading to 1.3.9c

Get Em Fast:

Admin>Tools>Store Manager
Thanks.
I tried. It seems not working.
I get empty order number when I place order using testing account.
Thank You! We Appreciate your Business!
Your Order Number is:

The PayPAL IPN still shows order # as 0.

28 May 2010, 3:44 AM
#5
tomliu avatar

tomliu

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Re: IPN Orders are not shown after upgrading to 1.3.9c

tomliu:

Thanks.
I tried. It seems not working.
I get empty order number when I place order using testing account.
Thank You! We Appreciate your Business!
Your Order Number is:

The PayPAL IPN still shows order # as 0.

The problem only happens if customer choose paypal to check out.
It works if customer uses money order/check payment method.
Anyone has any clue about similar problem?

28 May 2010, 4:06 AM
#6
frank18 avatar

frank18

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Re: IPN Orders are not shown after upgrading to 1.3.9c

You may want to reload original (relevant) PayPal files located in

includes/languages/english/modules/payment

and in

includes/modules/payment

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

28 May 2010, 6:33 AM
#7
drbyte avatar

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Re: IPN Orders are not shown after upgrading to 1.3.9c

Something is preventing your store from receiving PayPal's order notifications, or from completing the save of those details when received, thus they're not showing in your store.

It could be a result of a bad PayPal configuration, a bad firewall configuration at your hosting company, a bad server configuration for your site, a bad upgrade of files on your part, etc. The issue is discussed in multiple places around the forum.

You'll have MUCH LESS trouble with PayPal transactions if you TURN OFF the IPN/Standard module and turn ON the Express Checkout module instead. It's easy to configure and far more reliable: https://www.zen-cart.com/getpaypal

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 May 2010, 3:03 PM
#8
frage avatar

frage

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Re: IPN Orders are not shown after upgrading to 1.3.9c

I have the same problem since I upgrade from 1.3.8

i was thinking about a paypal problem but i can found in apache log that paypal server talk to me

[30/May/2010:19:23:13 +0200] "POST /e-boutique/ipn_main_handler.php HTTP/1.0" 200 - "-" "-"

witch correspond to an IPN time in Paypal History ( notifications instantanées de paiement )

I tested an order with a manual return (by click) and then the database have been upgraded and order associated with customer

Can somebody help me ?