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After updating to 1.3.9... image wont show?

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31 May 2010, 3:35 PM
#1
sjolie avatar

sjolie

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After updating to 1.3.9... image wont show?

Hello everyone,

I updated successfully to the new version of Zencart, everything working besides this small glitch.

When listing the category of products:

http://sjolietanning.com/index.php?main_page=index&cPath=24

it works great, all IMAGES show beside the product description.

As soon as you click on the product you want to view/add to cart...
it will bring the next page with all the product info about that particular product. However, the image for the product no longer shows.

http://sjolietanning.com/index.php?main_page=product_info&cPath=24&products_id=86

Any idea or what file I should be looking at? Product display file looks the same, shows where it should display the image, ect.

any help is appreciated.

-Mike

2 Jun 2010, 1:48 AM
#2
sjolie avatar

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Re: After updating to 1.3.9... image wont show?

bump for advice

2 Jun 2010, 9:15 AM
#3
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Re: After updating to 1.3.9... image wont show?

In a clean uncustomized Zen Cart install that be affected by tpl_product_info_display.php and maybe tpl_modules_main_product_image.php.
I'm guessing you've got broken HTML in one of those files, causing the image to not display properly. I suspect if you ran the page through an HTML validator it would likely show up several problems, and maybe reveal where your problem exists ... which is most likely something broken when you upgraded your template files.

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16 Jun 2010, 5:01 AM
#4
sjolie avatar

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Re: After updating to 1.3.9... image wont show?

I've reloaded the files listed via new 1.3.9D zip, and still will not display the images, examples would be from my first post.

I run the code through validators, although it has some errors, nothing that would make it not display images.

Is there an admin setting I could of turned off on accident that I might be over looking?

16 Jun 2010, 5:04 AM
#5
drbyte avatar

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Re: After updating to 1.3.9... image wont show?

What happens if you change your template to "Classic" temporarily?

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Donate to: DrByte directly or to the Zen Cart team as a whole

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Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

16 Jun 2010, 5:17 AM
#6
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Re: After updating to 1.3.9... image wont show?

Browser displayed this general Error, not sure if this means anything. I am switching to classic now and seeing what outcome is.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET CLR 1.1.4322)
Timestamp: Wed, 16 Jun 2010 05:15:59 UTC

Message: Expected ')'
Line: 745
Char: 330
Code: 0
URI: http://sjolietanning.com/index.php?main_page=product_info&cPath=22&products_id=91

16 Jun 2010, 5:19 AM
#7
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Re: After updating to 1.3.9... image wont show?

I switched to Classic Green Template that was my only other option.

Looked at the product page display, still no product image on the top.

Does this limit it to a certain file?

I really appreciate your time in this matter, I know you are a busy person on this thread. thank you!

16 Jun 2010, 9:59 AM
#8
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Re: After updating to 1.3.9... image wont show?

It looks like you're using some kind of image popup mod - have you checked to see that the mod is compatible with 1.3.9d ?

16 Jun 2010, 2:08 PM
#9
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Re: After updating to 1.3.9... image wont show?

Image Handle 2 maybe? this is the only image handler we have that I see, I do not remember if that is standard or addon? its been a long time since we did anything with that.

16 Jun 2010, 2:23 PM
#10
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Re: After updating to 1.3.9... image wont show?

Looks like Image Handler 2 broke after updating to the new 1.3.9D, once I removed it from our site, all the images came back to display properly, loads alot slower, but atleast it loads!

I'll try to reinstall and see if it'll work.

Thanks Stevesh and DrByte for your help/time.

-Mike

16 Jun 2010, 3:48 PM
#11
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Re: After updating to 1.3.9... image wont show?

Theres a thread here about mod compatibility that says IH2 works in 1.3.9, but requires careful file merging:

http://www.zen-cart.com/forum/showthread.php?t=152679

16 Jun 2010, 3:56 PM
#12
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Re: After updating to 1.3.9... image wont show?

I was able to reload Image Handler 2.0 with a clean install, just removed the broken one first. Works perfectly as it did before. I didn't have to merge any particular files, and I cannot find anything broke now.