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Homepage is a BLANK PAGE after installing the template

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3 Jun 2010, 4:32 AM
#1
sung2010 avatar

sung2010

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Jun 2010
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Homepage is a BLANK PAGE after installing the template

Dear All,

I am new to Zen Cart and this forum. Sorry if I have asked any stupid questions...

I'm encountering a problem here.

After installing the free template and completed the given instruction, my website turns out to be a ' Blank Page ' with only background color shown.

Can any of you please help me out here ??? Thank you.

My website is ' www.happyworkshopus.com'

I've followed instructions given by the template below: [/SIZE]

When you have a Zen Cart software installed, unpack a template package you got from our website. There will be a folder named /ZEN_INSTALL/THEME/TM000. Place the files in their own directory (TM000) in the /includes/templates/ directory inside your Zen Cart installation. This will copy theme files of a zencart template to your installation. Besides, copy the files from the folder /ZEN_INSTALL/PRODUCT_IMAGES to the /images directory inside your Zen Cart installation. This will copy product images that are used in a zencart template to your installation. Finally update tables of your Zen Cart installation database using a mysql dump file located at /ZEN_INSTALL/SQL_DUMP/ZENCART.SQL. Contact your webhosting company for assistance.

Now go to your administration control panel. You will be asked for a username and password. Use 'admin' for username, and '1' for password. We recommend to change your password once you log in (you can reset your password under 'Tools' > 'Admin Settings' > 'Reset PWD').

Under "Tools", click on the link "Template Selection".

7 Jun 2010, 1:40 AM
#2
lost_again avatar

lost_again

New Zenner

Join Date:
May 2010
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Re: Homepage is a BLANK PAGE after installing the template

Newbie here and I had the same experience on my LIVE site but not on LOCAL site running Wampserver. The problem was that my live host has very strict file permission by default.

Try changing the folder permissions to 755 and the files to 644 (444 for graphic files).