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Does Google Checkout work as badly as it looks?

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6 Jun 2010, 7:15 PM
#1
engine411 avatar

engine411

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Does Google Checkout work as badly as it looks?

I have been googling Google Checkout and there are various sites where sellers are having quite a bit of trouble with it.

Out of curiosity before I sign up with a gateway, are there any Zenners who use Google Checkout and like it; is the version available now any better for useability than the original version several years ago?

Does it take a lot of work to integrate the mod for GC?

6 Jun 2010, 7:41 PM
#2
profile90909 avatar

profile90909

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Re: Does Google Checkout work as badly as it looks?

Well I have worked with installing the Google Checkout mode with ZC and feel that the module does not completely integrate with ZC as it could. For example:

On a ZC site that would use the GC module without any other payment options for customers used the customer after viewing items and placing items into thier cart is still presented with both the ZC and GC checkout buttons. If the customer completes the transaction via GC and returns to the site ZC will still show the items in the cart even though payment has completed.

GC will communicate with ZC and install the new user account using GC information and will also show the order status in ZC however, GC will not modify ZC stock inventory which could lead to having to refund a customer if they purchase an out of stock item.

If a customer after completing checkout via GC would like to return to ZC to say view a downloadable file they have to log on with the information used at GC however, they would not have a password setup on ZC so, they would have to attempt to logon and click forgot password to get a password for the ZC site.

Fortunately, GC communicates with ZC so that an order that has not been paid for cannot be downloaded or seen until payment completion.

Since on a site we are using GC only I would have liked the option to remove the ZC checkout system completely since GC bypasses it anyways.

Just a few issues we have encountered with the GC module.

20 Jun 2010, 5:43 PM
#3
ekele avatar

ekele

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Re: Does Google Checkout work as badly as it looks?

Well, I have installed this module three days ago and I still have problems with it. I cannot set up shipping costs - I use sandbox and when customer is redirected to GCh site there is no shipping cost added. Why? I cannot figure it out. And international shipping - I use 3 zones in Zen Cart and I do not know how to set up shipping charges. Maybe I am not smart enough:dontgetit Support is very poor, I mean Google support. I am slowly giving up, I start thinking it is not worth my effort, time and nerves.

29 Jun 2010, 9:02 PM
#4
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nbordeau

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Re: Does Google Checkout work as badly as it looks?

I use Google Checkout and think it is nice. I have removed the Zencart Checkout button so all customers must use google checkout.

It is nice because it is a one page checkout, so unlike zencart's 3 page checkout customers are not hassled.

However I cannot get it to show the orders on Zencart so?