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Product Images not showing

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9 Jun 2010, 12:22 AM
#1
mggerardo avatar

mggerardo

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Product Images not showing

Hello,

I'm pretty new to Zen Cart and I ran into a probably basic error while setting up my shop, but I haven't been able to find the answer in other posts, or even in the Zen Cart's e-book guide I own.

Images are not showing for my products, not even the image bound box. The file size and image resolution is within the limits. The images are uploaded to the server correctly and the products are pointing to them in their product configuration page.

I made some adjustments in the layout of my shop, very basic, I just changed the header, logo, and bar tile images.

I also installed an extra language pack and deactivated most side boxes and banners.

I'm running Zen Cart Version: 1.3.9b

Images used to show before I started customizing the shop. I think the problem started when I switched to my custom layout.

Shop is at: www . blue-saver . com / shop

Thank you for you help.
Gerardo Morales.

9 Jun 2010, 5:27 AM
#2
canopy avatar

canopy

Totally Zenned

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Re: Product Images not showing

Your problems could be related to the following issues:

  1. Your configure.php file settings do not match your domain address. In your configure.php file, your HTTP_SERVER setting points to http:// bluesaver . com while your desired URL is http:// www . bluesaver . com.
  2. Your product image is located in the folder /images/uploads/. Try moving the product image to /images/ and adjust your product details page in admin to point to the new image location accordingly.
  3. If the above methods fail, switch back to the Classic template and see whether there are any problems.

Goh Koon Hoek, author of "e-Start Your Web Store with Zen Cart".
Printed book: www.lulu.com/content/10576284
Electronic book and Errata: www.cucumbermedia.com/store

9 Jun 2010, 5:23 PM
#3
mggerardo avatar

mggerardo

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Re: Product Images not showing

That solved the problem, thank you Goh.

Your book has been a great help to understand and use Zen Cart. I would be lost whitout it!
Thanks as well for that.

Btw, I see my files are visible, should I be concerned about security for my shop? What should I change to make it more safe?

Best Regards,
Gerardo.

11 Jun 2010, 4:43 AM
#4
canopy avatar

canopy

Totally Zenned

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Re: Product Images not showing

You're welcome. :smile:

For security recommendations, you can go to your Zen Cart installation (e.g. /shop) and open up the file /docs/important_site_security_recommendations.html in your web browser.

If that file or directory is not available or your hosted store, download and unzip the Zen Cart installation zip file on your local computer to read the above-mentioned file.

For other security recommendations, you can turn to the "Security Matters" category in the Tutorials/FAQs section.

Goh Koon Hoek, author of "e-Start Your Web Store with Zen Cart".
Printed book: www.lulu.com/content/10576284
Electronic book and Errata: www.cucumbermedia.com/store

22 Jul 2011, 5:15 PM
#5
bbelisario avatar

bbelisario

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Re: Product Images not showing

I'm having the same problem and can't find a solution in all the threads reads. My page is https://www.todoportv.net, I'm trying to upload two banners in the main page, I went into the Define Pages Editor option, selected Plain Text as Text Editor and typed:

<a href="http://todoportv.net/index.php?main_page=product_info&cPath=1&products_id=230" target="_blank">

<img style="WIDTH: 280px; HEIGHT: 617px" border="0" hspace="0" align="baseline" src="\\SERVER\Files\images\zero.jpg" width="126" height="112" /> </a>

On my computer I can see the image, but outside the office the image is not displaying.

If you can help with this issue I would be very grateful. Thanks!