Mailbeez After Sales Modules

On ZenCart 1.3.8 I just upgraded from Mailbeez 1.7 to 2.0.
Everything seems to be ok so far, but I have a problem with the subjects of the emails. Here is the subject I get in my emails:

<!-- Begin: mh:subjectTemplate -->$firstname $lastname share your Review on Facebook<!-- End: mh:subjectTemplate -->

I get this strange subjects since I upgraded. I tested it with the modules 'Review Reminder' and 'Share Review On Facebook'. I think that I have copied all upgrade files and template files as specified.

Putting curly brackets around $firstname and $lastname in the subject.tpl file results in proper names but the text '<!-- Begin: mhsubject Template' won't disappear.

BTW I find this module absolutely GREAT !

Regarding my problem with the email subjects looking like:

** "<!-- Begin: mh:subjectTemplate -->$firstname $lastname share your Review on Facebook<!-- End: mh:subjectTemplate -->"
**

I have looked into the MailBeez code and found in the template engine file Smarty.class.php at line 1315-1319:

// BOF - Tomcraft - 2009-05-26 - Modified for xt:Commerce v3.0.4 SP2.1
//if (isset($_smarty_results)) { return $_smarty_results; }
if (file_exists('includes/local/configure.php')) {
if (isset($_smarty_results)) {
return '<!-- Begin: '.$resource_name.' -->'.$_smarty_results.'<!-- End: '.$resource_name.' -->';
}
} else {
if (isset($_smarty_results)) { return $_smarty_results; }
}
// EOF - Tomcraft - 2009-05-26 - Modified for xt:Commerce v3.0.4 SP2.1

The problem is that I have the file 'includes/local/configure.php' installed in my ZenCart. So I have 2 options:

1. Remove the file 'includes/local/configure.php' which contains only code for Debugging ; #define('STRICT_ERROR_REPORTING', true);
2. Change the code above to:
   // BOF - Tomcraft - 2009-05-26 ...
   if (isset($_smarty_results)) { return $_smarty_results; }
   // EOF - Tomcraft - 2009-05-26 ...

I decided for the 2. option and hope that the problem is solved now.

rjspomer:

Hi cord

I Have everything working and now trying to do some editing of the review html template - body_html.tpl.

Question where is the font size and formatting controlled? I tried to edit the template and i can change the words but not the font, font size or color.

Also I get the subject line right above the Greeting will this be the way it is sent to the customer?

TestFirstName TestLastName please review your purchased products
Dear TestFirstName TestLastName,

and the [SIM]TestFirstName TestLastName please review your purchased products
Dear TestFirstName TestLastName,

Thanks for a great product can not wait to give it a go.

Everything is working correctly now. The subject issue above is due to the fact that the default temp has this in its form. I removed it and that part is fine. The front size and type formatting was a little trial and error but worked it out.

Thanks for a great addition to zen cart. I will now start actually using it in production mode.:smile:

Everything is working for us now, but this is what I had to do ...

we only had the $firstname $lastname issue with the subject of the email... everything else was fine.

so.. i went to each mailbeez module and edited the subject template to add the curly brackets

{$firstname} {$lastname} blah blah blah :)

hope this helps someone else. :)

rumahoutlet:

[SIZE="1"]Regarding my problem with the email subjects looking like:

** "<!-- Begin: mh:subjectTemplate -->$firstname $lastname share your Review on Facebook<!-- End: mh:subjectTemplate -->"
**

I decided for the 2. option and hope that the problem is solved now.

that is fine - wasn't aware of I bundled a modified version of smarty into MailBeez.

MailBeez is designec to work with the standard smarty lib version 2.x or 3.x (php5). you can set the path to the lib in the MailBeez configuration > template system

cheers / gruss
cord

ksoup:

Everything is working for us now, but this is what I had to do ...

we only had the $firstname $lastname issue with the subject of the email... everything else was fine.

so.. i went to each mailbeez module and edited the subject template to add the curly brackets

{$firstname} {$lastname} blah blah blah :)

hope this helps someone else. :)

that issue is solved with the current final release of MailBeez 2.0

the template migration like you did however is the best way!

cord

rjspomer:

Everything is working correctly now. The subject issue above is due to the fact that the default temp has this in its form. I removed it and that part is fine. The front size and type formatting was a little trial and error but worked it out.

Thanks for a great addition to zen cart. I will now start actually using it in production mode.:smile:

everything can be customized without touching code _ you just need to understand the levels of the template system:

(zencart)/email/ - zencarts own emailtemplates, the output of MailBeez is merged into email_template_default.html

(zencart)/mailhive/common/templates/email_html_zencart.tpl - a dummy frame template which makes sense in other cart systems

(zencart)/mailhive/mailbeez/(module)/email/*.tpl - the content templates with the specific content per module

cord

Can I delete the old mailbeez folder after the new install to v2.0?

joyjoy:

Can I delete the old mailbeez folder after the new install to v2.0?

yes, absolutely

Hello everyone,

I've installed and configured my Mailbeez.... and I have to say it looks like one of the cleanest, most well built mods that I've ever installed! Good work!

There is one issue that I'm having related to the link to <a href="{$block_url}">. This link seems to be broken.

I currrently have:
This email has been sent to: email_address|default:'me####################'} as a customer of KCB Graphics. If you would prefer not to receive emails from KCB Graphics please click this link<a href="{$block_url}"></a>.

Has anyone seen this issue and resolved it.
Any help is appreciated.

Thank you.

kcb410:

Hello everyone,

I've installed and configured my Mailbeez.... and I have to say it looks like one of the cleanest, most well built mods that I've ever installed! Good work!

There is one issue that I'm having related to the link to <a href="{$block_url}">. This link seems to be broken.

I currrently have:
This email has been sent to: email_address|default:'me####################'} as a customer of KCB Graphics. If you would prefer not to receive emails from KCB Graphics please click this link<a href="{$block_url}"></a>.

Has anyone seen this issue and resolved it.
Any help is appreciated.

Thank you.
hi paul,

I assume you tried the opt out link from viewing the email template. the the url is not working since it needs an actual customer to work on.
so whem you run Mailbeez in simulation or production mode the block_url will work in the generated emails. with MailBeez 2.0's new advanced simulations you can also try to opt out and will see it in the opt out list under reports marked with [SIM]. with click on "restart simulation" under configuration > simulation this entry will be removed.

hope this helps

cord

Hi. I was happy to discover this module. It seems, though, that I have started off on the wrong foot.

Before going through the folders in the automatic email module by Mailbeez, I searched for more documentation on the web which led me to the Trustpilot recommendation. When I signed up for the free trial with Trustpilot, there was no way to credit Mailbeez, and no mention anywhere that the Trustpilot folders were contained in the automatic email module.

I now see there is a Trustpilot folder right in the module.

I am going to install that, and see what happens. Maybe I will be rejected by Trustpilot as a duplicative signup. It should be straightforward to cancel.

However, I would recommend that the documentation for Zen Cart would mention TrustPilot and explain that a TrustPilot module is contained within the automatic email module.

Thanks for this important module.

Notageek

notageek:

Hi. I was happy to discover this module. It seems, though, that I have started off on the wrong foot.

Before going through the folders in the automatic email module by Mailbeez, I searched for more documentation on the web which led me to the Trustpilot recommendation. When I signed up for the free trial with Trustpilot, there was no way to credit Mailbeez, and no mention anywhere that the Trustpilot folders were contained in the automatic email module.

I now see there is a Trustpilot folder right in the module.

I am going to install that, and see what happens. Maybe I will be rejected by Trustpilot as a duplicative signup. It should be straightforward to cancel.

However, I would recommend that the documentation for Zen Cart would mention TrustPilot and explain that a TrustPilot module is contained within the automatic email module.

Thanks for this important module.

Notageek
hi,

I will send you a PM to sort things out with Trustpilot.
Mailbeez has an affiliate agreement with Trustpilot and is also officially recommended by Trustpilot. But it is completly optional to sign up for a partnership. To support Mailbeez and get up to 50% discount on Trustpilot rates you need to sign up through https://www.mailbeez.com/trustpilot.
to comply with the rules the Trustpilot module cannot be by default part of the MaiilBeez package on zencart.com. however when you donwload directly from Mailbeez.com (which is always the latest release) the module is already in place

cheers
cord

Hi. I was about to rename the mailbeez 1.5 folder in the zip of version 2.02, but now I am thinking it is all to be uploaded to overwrite 1.5, so that folder needs to keep its 1.5 name. Would that be correct?

Thanks.

Notageek

Hi. I clicked on all of the updates that came up in Admin, and now find a separate file called Mailbeez 2.02 which is separate from the Mailbeez 1.5 that was within the zip called 2.02 which I downloaded from Mailbeez.com but which contained a Mailbeez 1.5.

I am going to guess that that independent 2.02 file should replace Mailbeez 1.5 and not the file named Mailbeez that contains the modules and no version number.

I also downloaded modules from the admin update option which might need to overwrite the Trustpilot and Birthday modules within the 1.5, especially as the Trustpilot is not showing up in the install screen in admin.

It is a nice system, and seems easy to figure out with scrutiny and making sure one clicks on the updates. One needs to click on the downloadable modules that come up in the Admin screen to find the latest updates, rather than go to Mailbeez.com, where they are not so obvious as updates.

So, since we were advised somewhere to go to Mailbeez.com instead of the Zen Cart downloads for version 2.0, and since I almost chose not to click on the admin popup modules and updates, I wanted to stress their importance here.

The 2.02 Admin dashboard has a tab for modules, but when I click that tab it shows no modules to install or view.

Most likely I have messed something up by installing the 2.02 mailbees module independently.

I have the birthday and trustpilot modules in the directory structure: root/mailhive/mailbees/birthday and root/mailhive/mailbees/trustpilot. Before installing Mailbees 2.02, the birthday module was installed, and the Trustpilot module did not show.

How do I get the modules to show when I click the modules tab in Mailbees Admin?

notageek:

Hi. I clicked on all of the updates that came up in Admin, and now find a separate file called Mailbeez 2.02 which is separate from the Mailbeez 1.5 that was within the zip called 2.02 which I downloaded from Mailbeez.com but which contained a Mailbeez 1.5.
you are confusing me :wink:
the downloads are identically no matter if you go through the update checker or the "download quickstart package" on mailbeez.com
there is an update readme file included - just follow it and it will work.

notageek:

I am going to guess that that independent 2.02 file should replace Mailbeez 1.5 and not the file named Mailbeez that contains the modules and no version number.

I also downloaded modules from the admin update option which might need to overwrite the Trustpilot and Birthday modules within the 1.5, especially as the Trustpilot is not showing up in the install screen in admin.
all zip files include a readme on how to update the module.

notageek:

It is a nice system, and seems easy to figure out with scrutiny and making sure one clicks on the updates. One needs to click on the downloadable modules that come up in the Admin screen to find the latest updates, rather than go to Mailbeez.com, where they are not so obvious as updates.
hope the check update function helps to keep track of installed modules, their version and new ones

notageek:

So, since we were advised somewhere to go to Mailbeez.com instead of the Zen Cart downloads for version 2.0, and since I almost chose not to click on the admin popup modules and updates, I wanted to stress their importance here.
I will soon update the package on zencart.com, but it takes usually up to 2 weeks before they are online

enjoy mailbeez
cord

notageek:

The 2.02 Admin dashboard has a tab for modules, but when I click that tab it shows no modules to install or view.

Most likely I have messed something up by installing the 2.02 mailbees module independently.

I have the birthday and trustpilot modules in the directory structure: root/mailhive/mailbees/birthday and root/mailhive/mailbees/trustpilot. Before installing Mailbees 2.02, the birthday module was installed, and the Trustpilot module did not show.

How do I get the modules to show when I click the modules tab in Mailbees Admin?
I guess you have a config.php in your mailhive/mailbeez/ folder. please delete this file

cord

mailbeez:

hi paul,

I assume you tried the opt out link from viewing the email template. the the url is not working since it needs an actual customer to work on.
so whem you run Mailbeez in simulation or production mode the block_url will work in the generated emails. with MailBeez 2.0's new advanced simulations you can also try to opt out and will see it in the opt out list under reports marked with [SIM]. with click on "restart simulation" under configuration > simulation this entry will be removed.

hope this helps

cord

Hi Cord,
When I run in simulations mode and send an eamil in html the <a href="{$block_url}"></a> still doesn't seem to function. I've shown a print screen shot from an email below.

Any thoughts on what I'm missing.

Thank you.

Paul

hi paul,

<a href="{$block_url}"></a>
it must be

<a href="{$block_url}">this link</a>

if you have it like this please send me your
malhive/coomon/templates/body_html_zencart.tpl (where you have the common sign out text)

cord