Mailbeez After Sales Modules

yes, things can be very easy ;-)

You can always try in simulation mode what the result looks like.

cheers
cord

Great!

Installing now and will check it out :)

Good day. I've been trying to install the Mailbeez After Sales Modules for a couple of days with no luck. I've tried searching in the forum as well as general search engines and can't find the exact same issue, at least that I can tell.

When I go to Tools and launch Mailbeez, The mailbeez.php page comes up fine. If I press Install, I receive the following error message:

Server error
The website encountered an error while retrieving http://MYDOMAIN.com/catalog/pppadmin7/mailbeez.php?set=&module=config&action=install. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

I'm running Zen Cart v1.3.9h/v1.3.9d. My only real customization is that my installation is in the /catalog folder and the admin folder is /catalog/pppadmin7.

This is a live store. I wanted to add the Mailbeez modules to use for following up with the customers (reviews, etc).

The server is: PHP 5.2.12 7 MySQL 5.0.92

I've double and triple checked that the files from mailbeez_v2.02 are in the correct folders (substituting pppadmin7 for admin). I have searched for /admin/ and only find the two instances in mailbeez.php which I believe refer to xtCommerce installations so shouldn't affect my install. However I'm pretty convinced that it's assuming /admin/ somewhere which is what's biting me...?

HTTP 500 Errors pretty much always mean I did something wrong. Any clues what it might be?

hi,

actually never have heard of people having issues at that stage... :shocking:

However I'm pretty convinced that it's assuming /admin/ somewhere which is what's biting me...?

I am sure that this is not the reason - you can name the admin directory whatever you want.

what actually happens, when you hit the install button, is that the method "install" of configbeez/config.php is called.

you might try to put some debug information there to find out where the installation breaks.

cheers
cord

whiskeylover:

HTTP 500 Errors pretty much always mean I did something wrong. Any clues what it might be?

Zen cart (v 139) has a built in debug tool. It runs automatically whenever there is an error of this kind. You need to take a look at the error logs it generates.

Assuming you haven't done that yet (or that you don't know how), here are the instructions:

Go to store_root/cache (store_root = the folder/directory that you installed zen cart into)

What does the most recent log say?

Also, always a good idea to empty this folder each time you resolve an issue. That way, when a new issue arises, you can be confident that the logs in there are all related to it (instead of searching through all the accumulated logs to try and isolate the one that references your current issue).

FYI @Cord:

Completed installation and customization of email templates. Works beautifully!! Thank you for such a wonderful marketing tool!! I'll be stopping by the site to make a donation soon :) This mod is just waaaaay too cool to use for free ;)

Oh! and I didn't have to remove my product images from the email after all. Apparently Mailbeeze (probably due to using ZC's default email template) uses thumbnail versions of the original image. Nice!

@ScriptJunkie:

Zen cart (v 139) has a built in debug tool.
cool! makes my life with zencart much easier! was always annoyed by the white screen when something went wrong.

This mod is just waaaaay too cool to use for free ;)
that is music in my ears ;-)

am releasing soon more premium modules, so buying them is also a nice way to appreciate my work.

a review on trustpilot (link in the mailbeez admin footer) is welcome as well.

cheers
cord

@ Cord: Great!

Wow! No, I had never noticed this. It pointed me to a problem with the the CONFIG.PHP and a quick search through this forum pointed me to an old CONFIG.PHP that needed to be deleted.

Thank you so much for helping me with this one and pointing to a resource that should be invaluable in the future! :clap:

ScriptJunkie:

Zen cart (v 139) has a built in debug tool. It runs automatically whenever there is an error of this kind. You need to take a look at the error logs it generates.

Go to store_root/cache (store_root = the folder/directory that you installed zen cart into)

whiskeylover:

Wow! No, I had never noticed this. It pointed me to a problem with the the CONFIG.PHP and a quick search through this forum pointed me to an old CONFIG.PHP that needed to be deleted.

Thank you so much for helping me with this one and pointing to a resource that should be invaluable in the future! :clap:

You're very welcome :)

@Cord - tried to do a testimonial/review on Trustpilot, but got an error message when I submitted it - so I'm not sure if it went through or not. If you didn't get it, let me know and I'll do it again :)

Also, most Zen Cart Mod developers have a donate button either in the Mod's admin area, or on their website. Typically, this is a Paypal button which allows folks to donate to the developer for his/her work. I don't see one on the mailbeez website or in the Mod's admin area.

I have just upgraded from 1.7 to 2.02 and now when I try to view emails I get the following error...

Warning: Variable passed to each() is not an array or object in /home/afford/public_html/includes/classes/db/mysql/query_factory.php on line 114

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/afford/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/afford/public_html/includes/functions/sessions.php on line 108

Warning: Cannot modify header information - headers already sent by (output started at /home/afford/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/afford/public_html/includes/init_includes/init_templates.php on line 78
body { font-family: Verdana, Arial, sans-serif; font-size: 10px; margin:auto; width: 600px; border: 1px solid #909090; padding: 30px;}.s { font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #99ff00; }.w { font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #ffb3b5; }.rn { width: 30px; float: left; font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #e6e6e6; }.r { margin-left: 30px; position: relative; margin-bottom: 3px; font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #e9e9e9; }.pageHeading { font-family: Arial, Verdana, sans-serif; font-size: 24px; font-weight: bold; padding-top: 10px; padding-bottom: 7px; }
MailBeez Automatic Installation
Experimental
Please follow the installation manual on http://www.mailbeez.com/documentation/installation/

Please help.

ScriptJunkie:

@Cord - tried to do a testimonial/review on Trustpilot, but got an error message when I submitted it - so I'm not sure if it went through or not. If you didn't get it, let me know and I'll do it again :)
trustpilot must have had some downtime? just try it again
ScriptJunkie:

Also, most Zen Cart Mod developers have a donate button either in the Mod's admin area, or on their website. Typically, this is a Paypal button which allows folks to donate to the developer for his/her work. I don't see one on the mailbeez website or in the Mod's admin area.
in 2.02 you find a link under "about" for reaching the donation button. otherwise: [email protected]
:D

cheers
cord

fradesigns:

I have just upgraded from 1.7 to 2.02 and now when I try to view emails I get the following error...

Warning: Variable passed to each() is not an array or object in /home/afford/public_html/includes/classes/db/mysql/query_factory.php on line 114

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/afford/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/afford/public_html/includes/functions/sessions.php on line 108

Warning: Cannot modify header information - headers already sent by (output started at /home/afford/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/afford/public_html/includes/init_includes/init_templates.php on line 78
body { font-family: Verdana, Arial, sans-serif; font-size: 10px; margin:auto; width: 600px; border: 1px solid #909090; padding: 30px;}.s { font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #99ff00; }.w { font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #ffb3b5; }.rn { width: 30px; float: left; font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #e6e6e6; }.r { margin-left: 30px; position: relative; margin-bottom: 3px; font-family: Verdana, Arial, sans-serif; font-size: 10px; background-color: #e9e9e9; }.pageHeading { font-family: Arial, Verdana, sans-serif; font-size: 24px; font-weight: bold; padding-top: 10px; padding-bottom: 7px; }
MailBeez Automatic Installation
Experimental
Please follow the installation manual on http://www.mailbeez.com/documentation/installation/

Please help.

this error is caused by the { } brakets used in stylesheets. you need to surround the CSS with the {literal} {/literal} tags:
http://www.smarty.net/docs/en/language.function.literal.tpl

or upgrade to smarty 3

cheers
cord

MailBeez Version 2.1 released

Am happy :clap: to announce the release of Version 2.1 with many improvements of the MailBeez Framework:

• technical framework enhancements (functionality, performance, refactoring)
• improvements of the admin interface
• inline version checker (requires CURL)
• new external version checker in popup
• "Filter"-tab renamed into "Filter & Helper"
• moved "configuration" tab

With MailBeez 2.1 there are also a number of new premium add-ons available, e.g.

Simple Throttling
allows you to control the sending rate

Genderbased personalization
personalize your emails to the gender of your customers

Newsletter Subscribers only
make sure that MailBeez only sends to customers with a newsletter subscription

All add-ons are with "drop-in" installation - only copy the new files and activate the add-ons through the admin

Please use the new external version check (version check button in your MailBeez admin) to download the latest version of MailBeez:
orange means update
blue means additional module available

coming soon:

multilanguage template manager
invoice dunning reminder with workflow for orders with payment in advance
Trustpilot integration suite - show ratings in your website and mailbeez generated emails

cheers
cord

Hi mailbeez

What are your premium modules advance features will be included? Auto-responder email templates?

hi hara,

have a look at mailbeez.com to see what is available. or install mailbeez and use the version checker - that will list what you can install.

In general mailbeez is an auto-responder like machine that generates targeted, personalized emails based on customer's behavior. each type of email is generated by a separate module. so you can choose what you like to run (e.g. ask for writing an review, afterwards ask the review writer to share it on facebook...)

am working on a number of modules that makes it easy for merchants to stay in contact with their customers - once it is setup it runs completely controlled.

cheers
cord

Hi mailbeez,

Thank you for the free great products and time. Do you have email templates for create account mail?

Hi hara,

Zen cart already sends out an email when a customer creates an account.

Mailbeez is an awesome mod that I think everyone should have, but you also need to understand its purpose (check out their website and read all about this product).

The purpose of Mailbeez is to supplement Zen Cart's email system with email templates designed specifically for marketing to your customers (rather than redesigning what Zen Cart already offers).

I've noticed from the various support threads you've posted on that you seem to have a track record of asking questions that could be answered if you just looked at your store and did a little reading.

I strongly suggest you become more familiar with Zen Cart and how it works before you continue to install one mod after another. The forums are filled with helpful threads, tutorials, and tools related to basic Zen Cart functionality. You can save yourself a lot of time and trouble (and lost files and customizations) if you do a bit of self education early on :)

hara:

Hi mailbeez,

Thank you for the free great products and time. Do you have email templates for create account mail?

Hi ScriptJunkie,

I mean I search a good looking easy editable email template for replacing ZC create account mail and/or send another marketing email at same time sending create account email. I don't see any other post has my same idea in this forum so far.