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User tracking not working: blank site

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25 Jun 2010, 7:20 PM
#1
thebeveragegourmet avatar

thebeveragegourmet

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Nov 2006
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User tracking not working: blank site

I upgraded my site yesterday. Everything was running smoothly. I went to check on a product I added early this afternoon (admin working fine) and I got a blank page.

I installed the debugging and got this error:

PHP Fatal error: Call to undefined function zen_update_user_tracking() in /includes/templates/custom/common/tpl_footer.php on line 67

I went in an retyped the text into the tpl_footer as directed by the install directions but the error keeps showing. The whole site is non accessable except the admin side. I went in and "dropped" the user tracking table but that didn't work either.

Anything I can do besides re-upgrade the site?

25 Jun 2010, 8:09 PM
#2
thebeveragegourmet avatar

thebeveragegourmet

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Join Date:
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Posts:
163
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0

Re: User tracking not working: blank site

Got it figured out. I "uninstalled" the mod by removing all the files and dropping the table. Then I ran the debugger again and found a weird t-spring error in english.php so I replaced that with my backup version and now site is up.