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USPS module not working properly and Authorize.net SIM giving error

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1 Jul 2010, 12:42 AM
#1
aikisho avatar

aikisho

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USPS module not working properly and Authorize.net SIM giving error

NEED HELP PLEASE:

we have been testing our shop and when we go to complete a transaction we get some odd problems we cannot fix.

#1 is Authorize.net (SIM)

we set it up and seemed to have set it all up properly just to find when we go to use a credit card it skips inputting any credit card info at all jump to a confirm page and if u click the confirm button you get this :

The following errors have occurred.
(123) This account has not been given the permission(s) required for this request.

don't get this error at all and dunno why we wouldn't have to input any credit card info or have that step skipped.

#2 is USPS shipping

this one wont add a handling fee to our shipping at all regardless of our settings, we need a simple handling fee added and this one doesn't seem to notice it being set up for one again regardless of any changes we try and make.

we need some real in site into these problems and hopefully real soon so thank you in advance!!!!!

1 Jul 2010, 7:08 PM
#2
aikisho avatar

aikisho

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Re: USPS module not working properly and Authorize.net SIM giving error

again please answer this post my last post was overlooked and we cant find any help!!! we need answers soon as this is having a huge impact on our business! please help

1 Jul 2010, 8:38 PM
#3
drbyte avatar

drbyte

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Re: USPS module not working properly and Authorize.net SIM giving error

aikisho:

#1 is Authorize.net (SIM)

we set it up and seemed to have set it all up properly just to find when we go to use a credit card it skips inputting any credit card info at all jump to a confirm page and if u click the confirm button you get this :

The following errors have occurred.
(123) This account has not been given the permission(s) required for this request.

don't get this error at all and dunno why we wouldn't have to input any credit card info or have that step skipped.
"This account has not been given the permissions required" ... that means something's wrong with your account settings inside the Authorize.net website. Contact your account rep for specific help in configuring it appropriately for taking payments.

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2 Jul 2010, 11:44 PM
#4
aikisho avatar

aikisho

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Re: USPS module not working properly and Authorize.net SIM giving error

thank you that helped out alot!:clap: