Multi Cross Sell mod [Support thread]

Thank you.

I am trying to install Multi Cross Sell v.1.03 on a freshly installed Zen Cart v.1.5.1, and having trouble passing through the "install" button, where it returns

"WARNING: An Error occurred, please refresh the page and try again."

The php version is 5.4.1.6, Mysql v5.5.32 on XAMPP v1.8.2.
Is there something I can do to troubleshoot this problem? Thank you in advance =)

saitomedia:

I am trying to install Multi Cross Sell v.1.03 on a freshly installed Zen Cart v.1.5.1, and having trouble passing through the "install" button, where it returns

"WARNING: An Error occurred, please refresh the page and try again."

The php version is 5.4.1.6, Mysql v5.5.32 on XAMPP v1.8.2.
Is there something I can do to troubleshoot this problem? Thank you in advance =)
Bug.. You need to apply a bug fix shown in post 291

Thank you for such quick reply Gilby, please keep up the amazing work with Multi Cross Sell module!

It would be great if someone knows how to make this: http://www.zen-cart.com/downloads.php?do=file&id=829 (Sidebox for Cross Sell) work with the mod. This Multi Cross Sell is superior to the other ones but I wish it can be displayed in a sidebox. You can see an example of what I am looking for here: http://www.clevershoppers.com/index.php?main_page=product_info&products_id=65420 in the Related Product box.

Thanks for creating this one.

Hi,

I'm having some problems with this plugin: in the product page the related products are not displayed anymore.
For example: http://goo.gl/nO3mp6

How could I fix it?

thank you for your help...

ilmarchez:

Hi,

I'm having some problems with this plugin: in the product page the related products are not displayed anymore.
For example: http://goo.gl/nO3mp6

How could I fix it?

thank you for your help...The product info page displayed doesn't have the mod's code in it.
Even if it doesn't show you would still see the placeholders in the source code.

<!-- BEG: Multi Cross-Sell mod -->
<!-- END: Multi Cross-Sell mod --> 
```So the fix is to put the code back into the product_info.php page.

BlessIsaacola:

It would be great if someone knows how to make this: http://www.zen-cart.com/downloads.php?do=file&id=829 (Sidebox for Cross Sell) work with the mod. This Multi Cross Sell is superior to the other ones but I wish it can be displayed in a sidebox. You can see an example of what I am looking for here: http://www.clevershoppers.com/index.php?main_page=product_info&products_id=65420 in the Related Product box.

Thanks for creating this one.

Well, I tried to make this: http://www.zen-cart.com/downloads.php?do=file&id=829 work but was unsuccessful. If anyone else have a better chance please let me know. In the meantime, I will revert back to one of the other cross sell mod that allows for loading the cross sell in a side box. Thanks!

"Customize each Cross Sell's Box headings to be more relevant to its purpose."

I may just be blind, but I can't find the button/means to do this. Where is this located? I read over the "how to use" and the "README", yet it doesn't explain.

Wonderful plugin, btw. Very helpful (:

thepapervine:

"Customize each Cross Sell's Box headings to be more relevant to its purpose."

I may just be blind, but I can't find the button/means to do this. Where is this located? I read over the "how to use" and the "README", yet it doesn't explain.

Wonderful plugin, btw. Very helpful (:The headings are defined here:
includes\languages\english\extra_definitions\YOUR_TEMPLATE\multi_xsell_box_defines.php

How many cross sells do you have defined?
You define more in admin->configuration->Cross Sell Settings-> Number of Cross Sells
Don't go overboard for most sites only need a handful.
btw: Each cross sell "heading" can be used for thousands of individual cross sell product to product.

gilby:

The headings are defined here:
includes\languages\english\extra_definitions\YOUR_TEMPLATE\multi_xsell_box_defines.php

How many cross sells do you have defined?
You define more in admin->configuration->Cross Sell Settings-> Number of Cross Sells
Don't go overboard for most sites only need a handful.
btw: Each cross sell "heading" can be used for thousands of individual cross sell product to product.

Thank you! I haven't decided how many I want to use; I was just trying to figure out how to change the headers. And thanks for the heads up about the number of products!

Hi, I'm sure I've searched for this before, but this module is so good that I'm trying again.

I'd like this to work for document_product type.
Would this be simple enough to do for a non coder?
Didn't have any trouble with the regular install, but am sure it would be trickier for another product type.

Thanks...

mcpisik:

I'd like this to work for document_product type.
Would this be simple enough to do for a non coder?
Didn't have any trouble with the regular install, but am sure it would be trickier for another product type.
Thanks...I have never had a need to do this so have never previously tried to do this.
Just did a quick test...
I don't seem to have any reference to "product_type" in the code so that should allow this to work.
Created a new "document product"
Cross sell with a normal "product general"
No problems in the admin.

Displaying the product info page of the "product general" item show the "document product" item as a cross sell, OK.

Displaying the product info page of the "document product" item DOESN'T show the "product general" item as a cross sell.

Not surprising as this uses the "document_product_info.php" (which is not customised)
instead of "product_info.php" which does have the cross sell display code.

So... I haven't tried it but it should be a relatively simple matter to add the cross sell code that was added to "product_info.php" to "document_product_info" as well.

Remember to copy the "document_product_info.php" to your overide directory.
And of course, don't use on a live store until you have confirmed that it works.

Let us know how you go?

I will put it down as a possible extension to the existing code.

Thanks so much Gilby for the good info.
I just found that bit of code in my document_product_info already there, so I must have given it a shot at some stage.
I'll look further now that I've got your info that it may be the right idea, but thought I'd say thanks before the mission makes me forget.
Will certainly post if I make it work, but yes, if you could add it to a future update that would be superb :)

Success! The first time I tried to install the whole module, I'd put the code in for my normal products and also my document_product.
However, I'd pasted the first bit of code for perhaps a single cross sell box, from the included document sample.
It should have been the "All The Cross_Sell Boxes:" section that I pasted.
After swapping that it worked instantly for my additional product types.
Very happy.

mcpisik:

Success! The first time I tried to install the whole module, I'd put the code in for my normal products and also my document_product.
However, I'd pasted the first bit of code for perhaps a single cross sell box, from the included document sample.
It should have been the "All The Cross_Sell Boxes:" section that I pasted.
After swapping that it worked instantly for my additional product types.
Very happy.Thanks for letting us know that it works for that product type as well. :smile:

Hi,

I think (hope) I followed the instrictions, but when I go to Admin->Catalog->Multi Cross Sell, and click "install" I get this:
"WARNING: An Error occurred, please refresh the page and try again."

I believe it has to do with localisation, the admin language is Italian, and "Multi Cross Sell" does not show up under Admin->Catalog, when I switch to English it does, so I can click on "install" to get the above error, when I switch back to Italian from the "install" page I do see the "HEADING_TITLE" (I know all I need is to translate that in the defines).

I think of the language as the issue since I had a similar problem with another plugin, which was solved by the author addressing the language in the installation file; could it be the same with Multi Cross Sell, or is it caused by something else?

In both cases will you please assist me?

Thank you.

keneso:

Hi,

I think (hope) I followed the instrictions, but when I go to Admin->Catalog->Multi Cross Sell, and click "install" I get this: "WARNING: An Error occurred, please refresh the page and try again."
Bug.. You need to apply a bug fix shown in post 291

keneso:

I believe it has to do with localisation, the admin language is Italian, and "Multi Cross Sell" does not show up under Admin->Catalog, when I switch to English it does, so I can click on "install" to get the above error, when I switch back to Italian from the "install" page I do see the "HEADING_TITLE" (I know all I need is to translate that in the defines).

I think of the language as the issue since I had a similar problem with another plugin, which was solved by the author addressing the language in the installation file; could it be the same with Multi Cross Sell, or is it caused by something else?
Thank you.Works fine with other languages.
You make a copy of the language defines in your italian template and convert these to Italian.

Thank you very much. Sorry I hadn't gone thru all the thread, my bad.
It works fine now.

In the docs I see reference to Admin->Catalog->Advanced Cross-Sell, which I don't see - most probably I am missing something obvious - and honestly I don't have it very clear what is the difference; will you please help me get it.

Thank you again.

keneso:

Thank you very much. Sorry I hadn't gone thru all the thread, my bad.
It works fine now.

In the docs I see reference to Admin->Catalog->Advanced Cross-Sell, which I don't see - most probably I am missing something obvious - and honestly I don't have it very clear what is the difference; will you please help me get it.

Thank you again.They are references to a previous mods documentation, which are NO longer relevant. I will remove them in the next update.
The 2 (only) important places are.
admin->catalog->Multi Cross Sell
and
admin->configuration->Cross Sell Settings