Multi Cross Sell mod [Support thread]

AH HA!!!

It needed to be #fff instead of #fffff

Works now.

THANKS!!!!

Hello I have installed this mod on 3.9h and I can not get it to work. For some strange reason. I do not see how to set up a cross sell. I just keep getting a blank page

Alexiss:

Hello I have installed this mod on 3.9h and I can not get it to work. For some strange reason. I do not see how to set up a cross sell. I just keep getting a blank page

Did you have any other cross sell mod previously installed?

Is there anything else showing below this selection box before you click the button?

gilby:

Did you have any other cross sell mod previously installed?

Is there anything else showing below this selection box before you click the button?

No i have never installed an other cross sell mod on the site and there is nothing else that show up when you hit the go button the page just refreshes and nothing shows up. It is blank. O and you can see the install/ uninstall button other than that the page is blank.

thanks for the help

Lexxie

Alexiss:

No i have never installed an other cross sell mod on the site and there is nothing else that show up when you hit the go button the page just refreshes and nothing shows up. It is blank. O and you can see the install/ uninstall button other than that the page is blank.

thanks for the help

Lexxie

Something is breaking and preventing the page from fully loading.
Check the "cache" folder for error messages and see what they say.
or check the admin folder for "error.log" and see if there is an error there.

gilby:

Something is breaking and preventing the page from fully loading.
Check the "cache" folder for error messages and see what they say.
or check the admin folder for "error.log" and see if there is an error there.

okay I check my error log this is what it says

[17-Jul-2011 09:42:18] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222
[17-Jul-2011 09:42:18] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222
[17-Jul-2011 09:42:18] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '../includes/languages/english/extra_definitions/multi_xsell_box_defines.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222

All of the files are there not sure why it says that.

thanks for your help
lexxie

Alexiss:

okay I check my error log this is what it says

[17-Jul-2011 09:42:18] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222
[17-Jul-2011 09:42:18] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222
[17-Jul-2011 09:42:18] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '../includes/languages/english/extra_definitions/multi_xsell_box_defines.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/ehaggle/public_html/mysite.com/zc_admin/multi_xsell.php on line 222

All of the files are there not sure why it says that.

thanks for your help
lexxie

well what do you know I think i fixed it lol accourding to the instruction I downloaded this file show to put in you template. So I put the file here /includes/languages/english/extra_definitions/multi_xsell_box_defines.php and now I see something i will try it out and see if it work now.

thanks

Lexxie

:clap: I did it it is work very well. thank for the mod

lexxie

Alexiss:

:clap: I did it it is work very well. thank for the mod

lexxie

Glad you got it sorted....

And now you can rename your admin directory to something else if that really is your admin directory.

Im getting the same screen , I click go and it stays blank . I checked my logs and didn't see anything. Now what do i do??

I did see this in the Debug error log:

[10-Aug-2011 09:36:11] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222
[10-Aug-2011 09:36:11] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222
[10-Aug-2011 09:36:11] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '../includes/languages/english/extra_definitions/multi_xsell_box_defines.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222

Keep in mind I'm all new to this coding stuff, Thanks for any help

Does anyone know where I went wrong????

raildawg:

I did see this in the Debug error log:

[10-Aug-2011 09:36:11] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222
[10-Aug-2011 09:36:11] PHP Warning: require(../includes/languages/english/extra_definitions/multi_xsell_box_defines.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222
[10-Aug-2011 09:36:11] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '../includes/languages/english/extra_definitions/multi_xsell_box_defines.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mollysue/public_html/zc_admin/multi_xsell.php on line 222

Keep in mind I'm all new to this coding stuff, Thanks for any help

As it says it can't find this file here...```
/includes/languages/english/extra_definitions/multi_xsell_box_defines.php

or more specifically it should be here...```
/includes/languages/english/extra_definitions/YOUR_TEMPLATE/multi_xsell_box_defines.php

You probably didn't rename the YOUR_TEMPLATE directories to your template name before you uploaded them to your website. So this file has ended up in the wrong place.

I went thru all my folders and it looks like I have that file in there . This is one thing for sure I need to find someone that would go thru my Cpanel and clean up all of my folders , I don't understand what order they are supposed to be in . It's driving me CRAZY!! anyhow thanks for your help what else can I try?

[QUOTE=gilby;1054971]As it says it can't find this file here...```
/includes/languages/english/extra_definitions/multi_xsell_box_defines.php

OK I found it here and removed it . Still nothing :frusty:

[QUOTE=raildawg;1054985]> gilby:

As it says it can't find this file here...```
/includes/languages/english/extra_definitions/multi_xsell_box_defines.php

> 
> OK I found it here and removed it . Still nothing :frusty:

Are you using a template?
if so it needs to be in ```
/includes/languages/english/extra_definitions/YOUR_TEMPLATE/multi_xsell_box_defines.php

rename YOUR_TEMPLATE first to the name of the Template that you are using then upload it.

Also remember you have to rename ALL three YOUR_TEMPLATE directories to your template name before uploading.

Yes, I did rename them all to my template Aberdeen_Neutral.

raildawg:

Yes, I did rename them all to my template Aberdeen_Neutral.

So is this file here?

/includes/languages/english/extra_definitions/Aberdeen_Neutral/multi_xsell_box_defines.php

Note that this is in the FRONT end of the store
It is NOT in the ADMIN section of the store.

I have it here

/public_html/includes/languages/english/extra_definitions/aberdeen_neutral

is this the front in ?

I tried it here as well and nothing :(

/includes/languages/english/extra_definitions/aberdeen_neutral