Customers Fustrated with Search Box

6 Jul 2010, 8:36 PM

#1

Zen Follower

Join Date:: Dec 2008
Location:: USA, North East
Posts:: 226
Plugin Contributions:: 0

Customers Fustrated with Search Box

Customers type in the product name and get far too many search results.

For example, if the product is named XYZ and the customer types in XYZ, everything under the sun comes up except XYZ and if it does come up, it's ten pages away. Having tested this myself, I have reproduced this problem over and over.

Is there a solution to this? I need customers to be able to type in the product name and get to it fast.

How can I hone this function?

Thanx

7 Jul 2010, 4:49 AM

#2

bigal49

Zen Follower

Join Date:: Mar 2010
Location:: California
Posts:: 236
Plugin Contributions:: 0

Re: Customers Fustrated with Search Box

You might want to try this add-on

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1173

7 Jul 2010, 4:58 AM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Customers Fustrated with Search Box

Or just don't search the full product descriptions, in which case it will not find results based on content in the description.

8 Jul 2010, 8:14 PM

#4

muah

Zen Follower

Join Date:: Dec 2008
Location:: USA, North East
Posts:: 226
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Re: Customers Fustrated with Search Box

Hmm. Thanks

8 Jul 2010, 10:02 PM

#5

design75

Totally Zenned

Join Date:: Dec 2009
Location:: Amersfoort, The Netherlands
Posts:: 2,862
Plugin Contributions:: 5

Re: Customers Fustrated with Search Box

DrByte:

Or just don't search the full product descriptions, in which case it will not find results based on content in the description.

That is a very helpful answer :blink:

8 Jul 2010, 10:19 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Customers Fustrated with Search Box

Design75:

That is a very helpful answer :blink:
And why exactly do you think that's not an appropriate answer?