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UNBELIEVABLE - My Cart is Randomly Deleting Stuff

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7 Jul 2010, 2:24 PM
#1
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r1formetoo

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UNBELIEVABLE - My Cart is Randomly Deleting Stuff

I noticed about a week ago or so that I was missing an attribute on one of my products and thought little of it. I just re-added the attribute and went back to business. Today I got to wondering why in the world I haven't sold a Condor PS1500 Wheel Chock in a while so I went looking for it on my site and it's gone! I'm the only guy who runs my site. I can't imagine who, what, when, why, or how this is happening. The damn database is just randomly deleting my work here and there. Please tell me you've seen this happen before and you know how to fix it?

Ian
https://www.RedlineStands.com

7 Jul 2010, 3:25 PM
#2
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evelt

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Re: UNBELIEVABLE - My Cart is Randomly Deleting Stuff

just to trobleshoot: who is hosting your website?

and please list which version you are running, and addons you installed

7 Jul 2010, 9:46 PM
#3
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r1formetoo

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Re: UNBELIEVABLE - My Cart is Randomly Deleting Stuff

Zen Cart 1.3.8a / host14.gem3.com

cross sell mod
fedex shipping module
simple seo
how did you hear about us
shipping zone module
simple google analytics

8 Jul 2010, 2:33 AM
#5
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drbyte

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Re: UNBELIEVABLE - My Cart is Randomly Deleting Stuff

r1formetoo:

Zen Cart 1.3.8a / host14.gem3.com

cross sell mod
fedex shipping module
simple seo
how did you hear about us
shipping zone module
simple google analytics

You didn't mention anything about applying the important security patches for v1.3.8a. Maybe you've been hacked?
Either way, you should be planning an upgrade to the more secure latest version.