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White Screen On Installation

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9 Jul 2010, 5:53 PM
#1
messy_webby avatar

messy_webby

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White Screen On Installation

Hi, I'm hoping I can get some help with an install. I've installed this product on other servers and it's worked fine but I'm failing for some reason and I'm not getting any error messages, only a white screen.

The installation fails at

zc_install/index.php?main_page=config_checkup&action=write

with a blank page and no errors in the error_log that I can see.

The files in the zencart directory are all 777 (lecture me later).

I simply don't see any errors but it's failing. Any thoughts?

The cache log is:

NA: Webserver => Apache/2.2.0 (Linux/SUSE)
NA: HTTP Host => someplace.com
NA: Path_Translated => /var/www/html/zencart/zc_install/index.php(SCRIPT_FILENAME)
NA: Real Path => /var/www/html/zencart
NA: Server Free Disk Space => 21.53 GB
NA: PHP O/S => Linux
NA: PHP API Mode => apache2handler
NA: PHP Max Execution Time per page => 30
OK: Register Globals => OFF
OK: MySQL Support => ON
OK: PHP Version => 5.1.2
OK: PHP Safe Mode => OFF
OK: PHP Sessions Support => ON
OK: PHP Session.AutoStart => OFF
OK: PHP session.use_trans_sid => OFF
OK: Suggested SQL Cache Folder => /var/www/html/zencart/cache
OK: PHP magic_quotes_runtime setting => OFF
OK: PHP magic_quotes_sybase setting => OFF
WARN: PHP GD Support => OFF
WARN: PHP ZLIB Compression Support => OFF
OK: PHP OpenSSL Support => ON
OK: PHP cURL Support => ON
OK: CURL NON-SSL Capability => Okay
OK: CURL SSL Capability => Okay
OK: PHP Upload Support => ON upload_max_filesize=8M; post_max_size=8M
OK: PHP Upload TMP dir =>
NA: PHP include_path => .:/usr/share/php5:/usr/share/php5/PEAR
NA: PHP SMTP destination => localhost
NA: PHP sendmail path => /usr/sbin/sendmail -t -i
NA: PHP sendmail 'from' =>
OK: PHP open_basedir restrictions =>
OK: PHP Output Buffering (gzip) => ON
OK: PHP XML Support => ON
OK: PHP Session.Save_Path => /var/www/html/zencart/cache-->Writeable
OK: includes/configure.php => Writeable
OK: admin/includes/configure.php => Writeable
OK: cache => OK 777 read/write/execute
OK: images => OK 777 read/write/execute (INCLUDE SUBDIRECTORIES TOO)
OK: includes/languages/english/html_includes => OK 777 read/write (INCLUDE SUBDIRECTORIES TOO)
OK: media => OK 777 read/write/execute
OK: pub => OK 777 read/write/execute
OK: admin/backups => OK 777 read/write
OK: admin/images/graphs => OK 777 read/write/execute
PHP Extensions compiled: libxml, xml, standard, SimpleXML, SPL, session, Reflection, date, pcre, apache2handler, curl, mcrypt, mhash, mysql, odbc, openssl


Jul 09 2010 10:44 -- database_setup1
Installer - Page: database_setup -- collected information: Array
(
[language] => english
[DIR_FS_SQL_CACHE] => /var/www/html/zencart/cache
[DB_TYPE] => mysql
[DB_PREFIX] =>
[DB_CHARSET] => latin1
[DB_SERVER] => localhost
[DB_SERVER_USERNAME] => erased
[DB_SERVER_PASSWORD] => Y0dod2NHRnpjdz09
[DB_DATABASE] => zencart
[STORE_SESSIONS] => db
[USE_PCONNECT] =>
[SQL_CACHE_METHOD] => none
)

9 Jul 2010, 6:38 PM
#2
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messy_webby

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Re: White Screen On Installation

Just to add to this. I noticed that the configure.php files in both admin and includes were a file size of 0 so I created new ones and copied them to the server from another test install that worked. I'm still failing and it won't let me get past the point mentioned in the prior post.

I'm also running the newest version of zencart as download from the zencart site and the configure.php files were copied from a successful install using the same version.

9 Jul 2010, 9:58 PM
#3
messy_webby avatar

messy_webby

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Re: White Screen On Installation

Case closed, if anyone ever reads this.

Talk about going down the wrong path. When I was ftping files to the server it was apparently created 0 sized files, seemingly at random, but I'm sure not.

I've used these ftp programs on this server hundreds of times so my only guess as to what has changed is that we recently messed around with vsftpd to chroot the directories. Possibly in that process we flipped a variable somewhere that caused it to load things in the wrong transfer type.

What a pain in the....